I don't know how bad that small crack by the camera might have been but the coating on the kick stand peeling?? Seems like a terrible reason to turn a phone in for replacement.
As I read through the thread, I thought to myself how I am still on my first launch T-bolt and I am still perfectly satisfied with it. In another thread a while back, I told somebody who was not satisfied with his T-bolt that I'm just not sure anymore what people expect from their smart phones these days.
And I guess now I can say the same thing to you? Did you plan on mounting it on the wall when you were done using it? I took a look at my kickstand just for the F of it after reading this and what do you know....its peeling a little too.
The crack I can't comment on because I didn't see it. But you yourself said that the phone worked perfectly. I'm not going to say that I'm happy that you are having problems. And I won't say that you deserve your problems.
What I will say is that if you turned in a perfectly working phone for some minor aesthetic flaws that most likely only occurred because you were getting use out of your phone, then you played with fire and asked to be burned.
Think about it, Verizon only has those replacement phones because they got turned in due to something being wrong with them. You should have kept your first phone until the crack started effecting the operation or physical stability of the phone. Hopefully the lesson has been learned. Its a tough break though, I feel your pain.