a problem that is driving me nuts

[milf_lover]

Hi ive had my g2 touch for about 2 weeks now and every since i got it, nearly once everyday is is saying "sorry the process system has stopped unexpectedly try again, i press force close,it says the same thing over and over again not letting me do anything.

I have to turn of the phopne and turn it back on a gain everytime.

 

[afonja]

When posting your question it is highly recommended to specify your:
ROM version (Menu > Settings > About phone > Build number)
GSM Provider and Country
In some cases it is also advisible to list apps running when you have an issue
All that will help us to deal with your question more quickly.

(c) http://androidforums.com/htc-hero/18254-htc-hero-read-first.html

 

[milf_lover]

ok my build number says

1.76.110.6 146733 CL#47214

GSM PROVIDER IS TMOBILE

UK

 

[afonja]

My suggestion is to update your software to the latest.
First of all you need to download HTC Sync HTC Sync upgrade (V2.0.8) for Magic, Hero & Tattoo
Then download the latest software ROM Upgrade for HTC Hero_2.73.405.5 and update your phone.

Please note that all contacts/messages/settings will be erased so make a back up on it.

If you have any problems updating your Hero please ask here as we are always happy to help.

 

[afonja]

Forget about step 2 in my post, as a T-Mobile user you need this software
http://support.t-mobile.co.uk/RUU_Hero_T-Mobile_UK_2.73.110.26_release_signed_NoDriver.zip

And follow this manual to update http://support.t-mobile.co.uk/library/TMOBILE/ROM%20update%20for%20T-Mobile%20G2.pdf

 

[milf_lover]

before i do this shit i wanan get some things clear lol

1. Will this delete my contacts becoz i stored them all on the phone not sim. If it will delete the contacts how do i backthem up to later import them somehow.?
2. i dont care about the applications but will they get deleted too?
3. once the rom is updated i dont know my google sign in thingy when i first baught my android so whats gonna happen?

 

[afonja]

1. Yes it will. Please use Market and search for any BackUp app to backup your contacts.
2. They will be deleted, however they will stay in "My downloads" so you can easily re-download them.
3. If you forgot your login details - please use this page to restore them Problems signing in to your account : Google Accounts - Accounts Help