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Support activesync not retrieving any data, all details are correct, any ideas why?

Discussion in 'Android Devices' started by awilderbeast, Nov 16, 2010.

  1. awilderbeast

    awilderbeast New Member
    Thread Starter

    Nov 16, 2010
    Hi all,

    ive just set up active sync for a member of staff for our companies exchange

    all details and credentials are correct, everything went through ok, i got prompted what we wanted to sync, contacts, calendars etc, i chose them all but nothing comes through, ive gone to sync now plenty of times, no errors. just nothing comes through at all,

    the user has a internet connection, everything looks fine but were getting nothing from the exchange account

    theres nothign wrong exchange end as we have a multitude of different handsets all getting data just fine

    anyone have any ideas what might be wrong here?



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