BIG PROBLEM

[drobined]

Okay so basically out of nowhere the pornhub apk was downloaded into my phone. I can see it in file manager however I have not installed the app unto my phone. The problem is number one: I DO NOT want this app. Number two: The app is opening NSFW ads in EVERY SINGLE ONE OF MY APPS  Number three: I CAN NOT get rid of this app. I tried deleting this app from file manager and it just keeps on coming back. I checked to see if the app had any administrative permissions that were preventing me from deleting it but there were none. Is there any way I can fix this problem with out a factory reset? I have an LG V20

 

[El Presidente]

Try clearing the data and cache of any browser you're using.

Have you installed any apps outwith the play store?

 

[drobined]

Try clearing the data and cache of any browser you're using.
Have you installed any apps outwith the play store?

Yes but not on the day i got the virus

 

[drobined]

Try clearing the data and cache of any browser you're using.
Have you installed any apps outwith the play store?

I cleared the cache and the virus is still there the thing is every time I delete the app from my file manager it just comes back again.

 

[Unforgiven]

Yes but not on the day i got the virus

Uninstall apps installed from a third party one at a time until it stops. I'm 99% sure you have a bad app. It's also a good reason to avoid apps from sources other than Play, Amazon, etc. as they often come with a malware embedded.

 

[drobined]

Uninstall apps installed from a third party one at a time until it stops. I'm 99% sure you have a bad app. It's also a good reason to avoid apps from sources other than Play, Amazon, etc. as they often come with a malware embedded.

OK thanks I will try that

 

[Napalm]

short of doing a factory reset, or the nuke from orbit approach.

YOu could delete all apps from your phone that have presented these ads - and any other suspect apps you have. Then - upon boot, boot to recovery mode and do a wipe cache (I believe that's still an option) and then reboot the phone.

That might wipe it to empty.

Otherwise - if it was mine - I'd pull the memory card - put it in a computer get what I could off and scan it all - format the card - factory reset the mobile - reinsert card - and start over.

 

[drobined]

short of doing a factory reset, or the nuke from orbit approach.
YOu could delete all apps from your phone that have presented these ads - and any other suspect apps you have. Then - upon boot, boot to recovery mode and do a wipe cache (I believe that's still an option) and then reboot the phone.
That might wipe it to empty.
Otherwise - if it was mine - I'd pull the memory card - put it in a computer get what I could off and scan it all - format the card - factory reset the mobile - reinsert card - and start over.

Do I have to take the sd card out before the factory reset.

 

[Unforgiven]

Do I have to take the sd card out before the factory reset.

No

 

[Napalm]

no you don't have to but I prefer to - just as a precaution. But I also save significant quantity of data to my card - and if I had an issue like yours - I'd want to format and check the card integrity outside of the mobile - before putting it back in.

Probably over kill - but pet peeve of mine