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BIG PROBLEM

Discussion in 'Android Devices' started by drobined, May 31, 2017.

  1. drobined

    drobined Lurker
    Thread Starter

    Okay so basically out of nowhere the pornhub apk was downloaded into my phone. I can see it in file manager however I have not installed the app unto my phone. The problem is number one: I DO NOT want this app. Number two: The app is opening NSFW ads in EVERY SINGLE ONE OF MY APPS  Number three: I CAN NOT get rid of this app. I tried deleting this app from file manager and it just keeps on coming back. I checked to see if the app had any administrative permissions that were preventing me from deleting it but there were none. Is there any way I can fix this problem with out a factory reset? I have an LG V20
     



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  2. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    Try clearing the data and cache of any browser you're using.

    Have you installed any apps outwith the play store?
     
    Unforgiven likes this.
  3. drobined

    drobined Lurker
    Thread Starter


    Yes but not on the day i got the virus
     
    Dannydet likes this.
  4. drobined

    drobined Lurker
    Thread Starter

    I cleared the cache and the virus is still there the thing is every time I delete the app from my file manager it just comes back again.
     
  5. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    Uninstall apps installed from a third party one at a time until it stops. I'm 99% sure you have a bad app. It's also a good reason to avoid apps from sources other than Play, Amazon, etc. as they often come with a malware embedded.
     
  6. drobined

    drobined Lurker
    Thread Starter

    OK thanks I will try that
     
  7. Napalm

    Napalm Android Expert

    short of doing a factory reset, or the nuke from orbit approach.

    YOu could delete all apps from your phone that have presented these ads - and any other suspect apps you have. Then - upon boot, boot to recovery mode and do a wipe cache (I believe that's still an option) and then reboot the phone.

    That might wipe it to empty.

    Otherwise - if it was mine - I'd pull the memory card - put it in a computer get what I could off and scan it all - format the card - factory reset the mobile - reinsert card - and start over.
     
    opalfrog likes this.
  8. drobined

    drobined Lurker
    Thread Starter

    Do I have to take the sd card out before the factory reset.
     
  9. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    No
     
  10. Napalm

    Napalm Android Expert

    no you don't have to but I prefer to - just as a precaution. But I also save significant quantity of data to my card - and if I had an issue like yours - I'd want to format and check the card integrity outside of the mobile - before putting it back in.

    Probably over kill - but pet peeve of mine
     
    Unforgiven likes this.

LG V20 Forum

The LG V20 release date was October 2016. Features and Specs include a 5.7" inch screen, 16MP camera, 4GB RAM, Snapdragon 820 processor, and 3200mAh battery.

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