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Support Can't get 4G LTE on Nexus 6P with AT&T

Discussion in 'Android Devices' started by GunsUp5, Jun 6, 2016.

  1. GunsUp5

    GunsUp5 Lurker
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    Hi. I switched carriers from Verizon to ATT, but haven't been able to access 4G LTE on my Nexus 6P. Are there any tricks to get it to connect? I just talked with their Tech Support, who talked me thru adding a new APN, but this did not fix the issue. Anyone have any suggestions?
     

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  2. redduc900

    redduc900 Member
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    Are these the APN settings you're using?...

    Name: ATT Phone
    APN: phone
    Proxy: Not set
    Port: Not set
    Username: Not set
    Password: Not set
    Server: Not set
    MMSC: http://mmsc.mobile.att.net
    MMS proxy: proxy.mobile.att.net
    MMS port: 80
    MCC: 310
    MNC: 410
    Authentication Type: None
    APN type: default,mms,supl,hipri
    APN protocol: IPv4
    Bearer: Unspecified
     
  3. GunsUp5

    GunsUp5 Lurker
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    Hi, thanks. Yes, I have tried those APN settings and it didn't connect to LTE.
     
  4. renegad3

    renegad3 Well-Known Member
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    couple of things.

    try going to settings > more > cellular network settings and make sure LTE is the preferred network type.

    also try settings > more > cellular network settings > access point names and use ATT Nexgenphone (essentially the only difference is APN type: default,mms,supl,fota,hipri

    reboot after switching.
     
    tube517 likes this.
  5. RoundRock1

    RoundRock1 Lurker
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    This has been happening to me on AT&T. I think it's a problem with the last monthly security update. The fix is to go into your cellular settings, change the preferred network to 2G and then back to LTE.
     

Nexus 6P

The Nexus 6P is a Huawei made Android Smartphone that would be come the last Nexus device before the launch of Google's Pixel line of phones.
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