Can't turn off ringtone

what phone do you have? by the way welcome to the forum

 

To clarify the issue:

Ringtone: played when the phone rings

Notification: used when an email or text message arrives. Used when you hook up the usb plug. Also, various programs use this notification tone, i.e. Google Voice, Google Talk, etc..

It sounds like you are talking about a NOTIFICATION, not a RingTone.. right?

You CAN stop a RINGTONE from a phone call, but as far as I know,

YOU CANNOT STOP a NOTIFICATION when the phone is locked. You have to unlock and swipe down at the "Notification bar".. that will immediately stop the play of the notification tone...

Typical "notification tones" are short, so I don't believe there was really a reason to 'stop' a notification tone while it is playing..

FC

 

...except for those that are setting up long tones for notifications. I don't understand why anyone would do that but I also don't see why having the option to cancel a notification would be a negative. I can cancel any alert on my Blackberry.

It's another one of those "just because you don't see the point doesn't mean it's universally pointless" things.