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Connection issues with new phone

Discussion in 'Android Devices' started by Christopher Clayton, Jun 3, 2019.

  1. Christopher Clayton

    Thread Starter

    I have had my first Android phone (MiNote 7) for a few days. I have been unable (except very briefly) to get it to connect to my PC via Your Phone and Your Phone Companion. They are linked and the phone is clearly identified in the PCs Settings, but they do not communicate. Briefly I was able to send Text messages from the PC via the phone (a major reason for buying it) but now when I try, it reports "We cannot connect to your phone".

    I have checked various settings in both devices, without success. Likewise with the article in Support and the troubleshooter.

    Possibly related, I have so far not been able to get Windows Timeline on the phone --- upload_2019-6-3_15-53-27.png whereas StickyNotes appear automatically.

    Advice would be welcome.

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  2. Christopher Clayton

    Thread Starter

    Your Phone suddenly burst into life a few days ago' so I can use it for texting on my PC via my phone and Your Phone Companion ------ though it is still a bit unreliable and in the meantime I have started using the superior MightyText.
  3. nu2andy

    nu2andy Android Enthusiast

    You don't state what comp OS you are using?
    My Redmi Note 7 connects to my W10 comp almost immediately and is in the charging mode.
    If I swipe down on the phone screen a message shows the USB connection is charging
    When I Tap on that message another screen shows the options to:
    No data transfer
    File Transfer
    Transfer photos (PTP)
    or Cancel.
    I would imagine File Transfer would allow your phone to operate the way you want.

Xiaomi Redmi Note 7 Pro Forum

The Xiaomi Redmi Note 7 Pro release date was March 2019. Features and Specs include a 6.3" inch screen, 48MP camera, 4/6GB RAM, Snapdragon 675 processor, and 4000mAh battery.

March 2019
Release Date

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