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contacts in hangouts?

Discussion in 'Android Devices' started by chattygirl, Dec 3, 2013.

  1. chattygirl

    chattygirl Newbie
    Thread Starter

    Could someone please help me. All contacts on my nexus 4 are Google contacts..but since the update where hangouts is now the default SMS app.....some contacts don't display the mobile number so can't send them a text...?

    I've gone into the people app and made sure that the mobile numbers are the default numbers but still can't see them within hangouts....

    Which setting haven't I configured correctly?

    Thank you in advance
     



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  2. DC1022

    DC1022 Well-Known Member

    Could you maybe send a screenshot of what you mean (with the numbers blurred out for your privacy), as I may have had a similar thing happen to mean and all I did was clear the cache for hangouts to fix mine.
     
  3. SiempreTuna

    SiempreTuna Android Expert

    Alternatively, you could just go back to using the old SMS app. After the update, my phone still uses it - possibly because I've never installed the Hangouts updates :D

    I saw an option that let you choose which app to use for SMS somewhere in Settings while I was looking for something else.
     
  4. John Bean

    John Bean Happy Wanderer

    Tap on "More..." under "Data use" :)
     
    SiempreTuna likes this.
  5. chattygirl

    chattygirl Newbie
    Thread Starter

    Thanks for your replies....I've tried clearing cache...doesn't work. So I've resorted to using old SMS app. Its soooo frustrating. I can not see certain mobile contacts and can't work out why for life of me?
     
  6. D-U-R-X

    D-U-R-X turbo drinker

    This may or may not be the answer you are looking for - I found recently that I had 4 different contacts for my sister, one of which had her mobile number. I went in to one of the contacts in the people app and hit the three dots in the top right, selected "Edit", hit the three dots again, and join... from there it let me join all the contacts... Hangouts then let me send SMS messages to my sister :)
     
  7. chattygirl

    chattygirl Newbie
    Thread Starter

    I don't believe my issue is down to multiple contact entries?

    For example:- I have one contact called freddie
    Freddie home no: is 123456
    Freddie mobile no: is 987654 (this number is ticked as the default number)

    Within hangouts Freddie is only displaying home no: 123456

    I want to send a text message to his mobile number that is not even diaplayed?

    Its obviously me being blonde I'm sure....but can not figure this out lol
     

Nexus 4 Forum

The Nexus 4 release date was November 2012. Features and Specs include a 4.7" inch screen, 8MP camera, 2GB RAM, Snapdragon S4 Pro processor, and 2100mAh battery.

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