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Support Dissappearing owner's info?

Discussion in 'Android Devices' started by deeanjo, Nov 20, 2013.

  1. deeanjo

    deeanjo Member
    Thread Starter
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    Oct 18, 2013
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    I have a Galaxy note 3, and I notice that my "owner information" intermittantly disappears, then reappears on my lock screen. Does anyone know why? Has it happened to anyone else?
     

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  2. pdqgp

    pdqgp Well-Known Member
    63

    Nov 17, 2013
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    Male
    Sales Director
    Same here
     
  3. deeanjo

    deeanjo Member
    Thread Starter
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    Oct 18, 2013
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    Glad it isn't just me!
     
  4. Digital Controller

    Digital Controller The Real Bass Creator
    953

    Sep 5, 2012
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    Civil Engineer
    Cincinnati, Ohio
    This could just be a bug, I have searched other forums and I don't seem to be able to locate a pattern in this happening.

    Can you describe specifically what happens?
     
  5. deeanjo

    deeanjo Member
    Thread Starter
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    Oct 18, 2013
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    The owner information (Dee, deeajo@gmail com marked with the arrow) just intermittantly vanishes from the lock screen. I'll have the time, the date, a empty line, them my next alarm showing. I check my settings, and in Lock Screen, "owner Information, show user information on lockscreen" is still selected. This screenshot shows what it is supposed to look like. The next time it vanishes I'll update with that screenshot.

    [​IMG]
     
  6. Digital Controller

    Digital Controller The Real Bass Creator
    953

    Sep 5, 2012
    12,647
    3,553
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    Male
    Civil Engineer
    Cincinnati, Ohio
    That is very strange indeed. I wonder if it could just be a bug when you turn on the phone faster than what the system was expecting.

    Like if you kept hitting the power button turning off and on the screen.
     
  7. deeanjo

    deeanjo Member
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    Oct 18, 2013
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    The phone certainly has its quirks. Last night I asked it what time it was and she said "it is what it is". Out of the blue the night before she yells out "if this is a dream I don't want to wake up." I guess a squirrelly lock screen should not suprise me..I can't say my phone has no personality!
     
  8. deeanjo

    deeanjo Member
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    Oct 18, 2013
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    Just tap the button normally - nothing unusual.
     
  9. MISS DIVA

    MISS DIVA Well-Known Member
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    Apr 17, 2011
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    West Sussex, UK
    The owner info disappears when you plug your charger in...well in does with mine!!
     
  10. deeanjo

    deeanjo Member
    Thread Starter
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    Oct 18, 2013
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    Mine isn't that frequent, but now that you mention it, it is always in the evening after plugging it in. I'll have to pay attention now. I don't think it is everytime, though. Thanks for the tip - I'm going to watch more carefully.
     
  11. SandraMonk

    SandraMonk Member
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    May 21, 2013
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    IT Professional
    New Zealand
    Hi, I'm a new note 3 user, moved from note 1 (and at the moment still prefer note 1).

    I have owner info set to show on lock screen. owner info shows on the initial lock screen when I power up. but if I lock (by tapping power button) then go back to unlock (by tapping on power button or home button) no owner info.

    The note 1 shows owner info on all lock screens.

    BUG definite BUG
    \_/
    '-0-'
    --0--
    .-0-.
     
  12. kokiangel

    kokiangel Well-Known Member
    153

    Nov 12, 2009
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    Female
    Banker
    Helena, Alabama
    Yup. I seldom see that elusive owner info on my lock screen.
     
  13. Sonnydigs

    Sonnydigs Well-Known Member
    38

    Nov 22, 2013
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    Male
    Mine does the same...

    Was wondering if there is a way to make the time show in a larger font on the lock screen.. I nearly need reading glasses to read it.. Have searched through my settings but see no way to enlarge it..
    Thanks
     

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