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Support Droid 3 - Blue Screen of Death - xp system sp3

Discussion in 'Android Devices' started by jksilva, Jul 20, 2011.

  1. jksilva

    jksilva Lurker
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    I am having a problem with my new Droid 3. When I hook it up to my computer it never completes the usb setup to where I can see it as a mass storage device. My computer does a blue screen on me and reboots.

    On one forum I saw it suggested to remove the motoblur drivers and then reinstall them. I uninstalled the drivers, checked under the device management and it doesn't show the droid 3. Unplug it from the computer, Reboot, start again and go through again with the same blue screen.

    I am not sure what exactly is going wrong. Anyone have this problem or know what I need to do to get pass this problem?

    Thanks in advance,
    Jo Ann
     

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  2. ekyle

    ekyle Android Expert
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    See if there is a chipset driver update or a USB driver update. If that still doesn't work then try running a memcheck on your RAM.
     
  3. LQCaradoc

    LQCaradoc Lurker
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    I've also had this happen now with my new Droid 3. My PC at work is also Windows XP with SP3. I can confirm this didn't happen with my original Droid 1, or any other USB equipment so far. Anyone find a solution?
     
  4. biggiesmalls657

    biggiesmalls657 Android Enthusiast
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    Try it on different computers. That eliminates ur current pc
     
  5. lostinhmb

    lostinhmb Lurker
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    My Vista machine was BSOD with some IRQ error, referencing the DVD43 files. Turned off DVD43, it worked well.

    Not same system, but another data point
     
  6. DeadChex

    DeadChex Well-Known Member
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    Anyway you could give us the Error on the BSOD? (Blue Screen of Death)
     

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