I received and activated my Eris on 4/8/2010. I am exchanging it for the Incredible. I have two questions...
1. What is the best way to make sure my personal information is off the phone before I return it...contacts etc... I'm assuming as far as my music etc goes, I can just delete the stuff of the SD card. I haven't really personalized the phone much because I have been working so much. Should I remove the few apps I have installed??
2. I was told by CSR to return the Eris to a store on 4/29 to make the exchange. (I ordered my phone online, but they said I can still return it to the store.) My question is this and I'll probably just go to the store to find out but I'd thought I'd ask anyway! If I return the phone to a store tomorrow, will I eventually be able to pre-order the phone online? I have phones that I can activate on the line and use in the meantime so I'm not worried about that.
I would prefer to pre-order online because 1) They take the rebate off right away which is less of an initial out of pocket expense; 2) No potential crowds at the store and running the risk of them running out before I get one; 3) I have to work and while I have gotten permission to go to Verizon that morning, it puts my workplace at a slight disadvantage while I'm gone; 4) I have been thinking that now that I know I am getting rid of the Eris, I'm afraid to use it, for fear that something will happen to it and they won't take it back!!
Thanks in advance!
1. What is the best way to make sure my personal information is off the phone before I return it...contacts etc... I'm assuming as far as my music etc goes, I can just delete the stuff of the SD card. I haven't really personalized the phone much because I have been working so much. Should I remove the few apps I have installed??
2. I was told by CSR to return the Eris to a store on 4/29 to make the exchange. (I ordered my phone online, but they said I can still return it to the store.) My question is this and I'll probably just go to the store to find out but I'd thought I'd ask anyway! If I return the phone to a store tomorrow, will I eventually be able to pre-order the phone online? I have phones that I can activate on the line and use in the meantime so I'm not worried about that.
I would prefer to pre-order online because 1) They take the rebate off right away which is less of an initial out of pocket expense; 2) No potential crowds at the store and running the risk of them running out before I get one; 3) I have to work and while I have gotten permission to go to Verizon that morning, it puts my workplace at a slight disadvantage while I'm gone; 4) I have been thinking that now that I know I am getting rid of the Eris, I'm afraid to use it, for fear that something will happen to it and they won't take it back!!
Thanks in advance!