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Galaxy Note 10.1 GT-N8010 Dead and No USB Connection.

Discussion in 'Android Devices' started by Nasho23, Oct 31, 2020.

  1. Nasho23

    Nasho23 Lurker
    Thread Starter

    I have been given a Galaxy Note 10.1 GT-N8010 which is NOT WORKING.
    I cannot get the Recovery Menu to do anything.
    It will not go to Safe Mode.
    It will go to Download Mode.
    Before I can consider A Recovery, I need to be able to connect to my PC, where Ihave KIES & ODIN, Etc.
    My PC and my Laptop will not recognise the USB Connection.
    My PC has the necessary Drivers Installed.
    The Cable and Charge Port are in good condition.
    I have measured the Disconnected Battery Voltage at 4.19v.
    I am not certain if it is Charging - The Battery Icon appears but the Circle on the Icon does not Rotate or do anything.
    When I Power ON, it goes as far as the Samsung Logo and stops at that point.
    If I Power OFF, the Screen goes Black and then the Logo reappears.

    That is about the Story, so the first thing I need to fix is the USB Connection, as I would like to Recover this Unit.
    Device Manger does not see the Tablet.
    Has anyone had experience with no USB Connection.

    Thank You in anticipation.
     


    #1 Nasho23, Oct 31, 2020

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  2. mikedt

    mikedt 你好

    From what you describe it sounds like a hardware fault on the logic-board that needs repair. It could be the USB, like a bad solder connection, or could be something else wrong?
     
    #2 mikedt, Oct 31, 2020
    ocnbrze and MrJavi like this.
  3. MrJavi

    MrJavi Android Expert

    Welcome to Android Forums @Nasho23 :)

    I remember reading a member on XDA whose phone would not boot was resolved by charging by type C and using a wireless charger both at the same time. Long shot but worth a try.
    A Jig wouldn't work either without usb debugging enabled. I think @mikedt assignment is spot on, that its a hardware failure. If its still under warranty send it in for repair.
     
    #3 MrJavi, Oct 31, 2020
    ocnbrze likes this.
  4. Nasho23

    Nasho23 Lurker
    Thread Starter

    Thank You to Both of You - I did not want to hear that it was a Hardware Failure, because that is something that I am likely not to be able to fix. I am a Computer Repair Tech, but have never done much on Tablets, apart for Basic Maintenance. I will wait as someone else may have some ideas as to how to get USB working. Cheers.
     
    #4 Nasho23, Oct 31, 2020
    ocnbrze and MrJavi like this.
  5. MrJavi

    MrJavi Android Expert

    This gives instructions of whats involved tearing down the Samsung Galaxy Note 10.1.

    https://www.ifixit.com/Teardown/Samsung+Galaxy+Note+10.1+Teardown/10144
     
    #5 MrJavi, Oct 31, 2020
    ocnbrze and mikedt like this.
  6. Nasho23

    Nasho23 Lurker
    Thread Starter

    Thank You Mr Javi - I do not think I will go this far with it - may be the Junk Bin, if I cannot get USB working. Cheers.
     
    #6 Nasho23, Oct 31, 2020
    MrJavi and ocnbrze like this.
  7. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    if it can go to download mode maybe try using odin to flash a firmware. of course that is if the computer can recognize the phone or not. if not, then yeah into the junk bin it should go....lol
     
    #7 ocnbrze, Nov 1, 2020
    MrJavi likes this.
  8. Nasho23

    Nasho23 Lurker
    Thread Starter

    Thank You ocnbrze - I have ordered a New Charge Cable and a New Docking Port Cable. Will see if I can connect to PC then - IF NOT ?????????
     
    #8 Nasho23, Nov 1, 2020
    MrJavi and ocnbrze like this.

Samsung Galaxy Note 10.1 Forum

The Samsung Galaxy Note 10.1 release date was August 2012. Features and Specs include a 10.1" inch screen, 5MP camera, 2GB RAM, Exynos 4412 Quad processor, and 7000mAh battery.

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