Help Galaxy S5 only showing H+ Moved from Verizon to AT&T

[pinkybrain]

I had a Galaxy S5 on Verizon. However, I moved phones and gave that S5 to someone else who is on AT&T. However, I’m running into a couple issues

#1- When they receive a photo or a group text, it will only work when they turn off their wifi and turn on their data.

#2- Instead of 4g or 4g LTE, it ALWAYS shows H+ I understand there are some variants with AT&T vs. Verizon but shouldn’t there still be times where it’s LTE?

Would a factory restore do anything?

APN Settings are

Name: ATT HSPA+
APN: phone
Proxy: <Leave in Blank>
Port: <Leave in Blank>
Username: <Leave in Blank>
Password: <Leave in Blank>
Server: <Leave in Blank>


MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <Leave in Blank>
APN type: default,supl,mms,hipri
APN Protocol: Leave it to the Default one
Bearer: leave it to the Default one

 

[Jfalls63]

The 900V is only compatible with one of AT&T's 4g bands, band 4. AT&T may not have that band available in your area.
Don't have a answer for your first question and a factory reset I don't think would have any effect.