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HELP! USB Driver Installed but PC does not read USB

Discussion in 'Android Devices' started by valsRT, Mar 24, 2012.

  1. valsRT

    valsRT Lurker
    Thread Starter

    I have the Galaxy 551 phone and it doesn't show up as a Removable Device on my laptop or PC. I've checked and drivers are installed and up-to-date but all my phone will do is charge when I plug in the USB.

    I hope someone can help!

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  2. karandpr

    karandpr Android Expert

    A.)Try rebooting Phone and try again .
    B.)Un-install and Reinstall KIES and try again
    C.)Close the KIES process in task manager and try again .
    D.)Uninstall KIES and try again
    E.)Remove the drivers manually and let windows update re-install them automatically and try again

    If None of them works
    F.)Do a Factory reset of phone and try Again

    If that doesnt work
    G.)Reinstall windows and let Windows detect drivers automatically .Dont install KIES in this scenario .

    If nothing works ,post again we will try to see what can be done .

    it's the windows drivers and KIES at fault . Ironically this was my first question at the forums a year ago .
    valsRT likes this.
  3. valsRT

    valsRT Lurker
    Thread Starter

    Thanks for the suggestions. I'll start with rebooting the phone and go from there.
  4. valsRT

    valsRT Lurker
    Thread Starter

    Karandpr, I found out from ArgoDave on this forum that I accidentally had USB Debugging turned on and needed to go to Settings / Applications / Development to turn it off and now USB storage works.
    karandpr likes this.
  5. karandpr

    karandpr Android Expert

    Hmm strange .I had USB debugging ON the entire time but had no problems accessing USB storage at will .
    Good for you it works now :)

Samsung Galaxy 551 Forum

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