Hotspot stopped working. Other devices connect, but have no internet. Tried several suggestions.

[Deleted User]

Other devices still connect to Android hotspot. However, they no longer get internet connections. Both devices show connections, but no web access other devices. Those devices work fine on wifi networks, and they used to work with hotspot. I've tried resetting network, off & on hotspot, and several other steps. Mobile data works fine on the phone, and wifi works fine on other devices.
What will fix this problem?

 

[ocnbrze]

i would call your provider for the hotspot and see if there are connection issues on their end. how old is the hotspot?

 

[mikedt]

Yeh, definitely check with your carrier's customer support.

Are you in the US? Because some carriers there may restrict or disable tethering, unless you pay an extra subscription or fee.

 

[Deleted User]

Thanks ... I'll contact TracFone tech support (sure to be a great experience!!!). The hot spot is a bit over a year old.

 

[Deleted User]

Chatted with trac-fone ... they solved the problem.

 

[ocnbrze]

Chatted with trac-fone ... they solved the problem.

NICE!!!!!!!! did they say what happened? was it something on their end?