My wife has an HTC Hero on the Sprint network. When we first got it for her, she was working for a non-profit that had google mail, she didn't have another gmail/google mail account so she just put that one into her Hero it seemed convenient. She has since left that position, they are not all that cooperative and have deleted her email address, we want to put a new googlemail/gmail account into her phone. When she went to the sprint store, they were going to delete all of her contacts - this cannot happen. The contacts are still on her phone, they are google contacts (as opposed to phone contacts) - ideally I could take them all off and into a spreadsheet so as to edit them down? But the bottom line is that I need to delete the now inactive googlemail account that is on her phone, and then I need to add a new one, but I want to keep her contacts somehow and then put them back on the phone.
I appreciate any help anyone can offer. I found your forums trying to find a solution to this problem as the Sprint Store wants us to drive an hour to a different store that has a "tech". We have a hard time believing that this problem does arise for anyone else in the world but us?
Thank you again
I appreciate any help anyone can offer. I found your forums trying to find a solution to this problem as the Sprint Store wants us to drive an hour to a different store that has a "tech". We have a hard time believing that this problem does arise for anyone else in the world but us?
Thank you again