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Support HTC Hero Safe Mode Problem

Discussion in 'Android Devices' started by ADmaster71690, Sep 21, 2011.

  1. ADmaster71690

    ADmaster71690 Lurker
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    Hi, I have a Sprint HTC Hero - I'm not sure what version of Android it is running, but it is the same version I've had since I got the phone in December of 2009. I have not rooted the phone or done anything beyond normal use.

    I recently dropped the phone in water, and immediately recovered the phone, took the battery out, and but it in a bag of rice.

    Just about everything is working fine on the phone now (even the screen has dried out and doesn't show imperfections). However there are a few problems.

    The main problem is the phone only boots into SAFE mode. I think this is because there may be an electrical short that is forcing safe mode? Not sure. This prevents me from accessing any 3rd party apps... making the phone kinda useless.

    The phone also has some speaker issues once in a while, and shuts down randomly sometimes too (not huge issues).

    Is there any way I could get rid of this safe mode issue, and force the phone back into the normal OS mode? Do you think upgrading to the newest OS available (I think 2.1) for the Hero would fix the problem?

    Any advice/info would be greatly appreciated! Thanks!
     

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  2. MahaloCat

    MahaloCat Android Expert
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    Aug 3, 2010
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    Can you access the bootloader?

    turn phone off - then Press Volume Down And Power until a white screen with 3 skateboarding Andy's show up....

    If soo...you can try running an RUU - (might as well upgrade to 2.1)
    You will lose everything on your phone (not contacts) but it MAY help it to work properly again....
     
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