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Support HTC One S - display not working

Discussion in 'Android Devices' started by sap2000, Apr 30, 2012.

  1. sap2000

    sap2000 Lurker
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    I bought new HTC One S in Germany on 13th April 2012.
    On 28th April, just after 15 days, while I was browsing internet on the device, using wi-fi at my home in India, screen hanged suddenly.
    I did a restart.
    Screen never displayed anything after this.
    Tried restarting several times. Tried hard re-booting many times.
    Nothing worked till now.
    Also called up htc support for help. The issue persists.
    Just giving a try in this forum before I churn out $35 for paid service at htc service center.
    Any help/suggestion is appreciated.
     

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  2. dongemus

    dongemus Well-Known Member
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  3. agentc13

    agentc13 Daleks Über Alles
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    If you do that, it may void the warranty. I would call and ask before taking that step.

    If it is a hardware issue replacing the ROM won't fix it. I can't tell you what the problem may be, but as long as you didn't mess with the software/etc, it is likely a hardware issue.
     
  4. sap2000

    sap2000 Lurker
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    It seems this is an unusual/ unknown issue for which direct and easy resolution is not available as of now.
    I would not go for any unproven solution. This device is my first android and it's pricey too.
    Tomorrow I will visit nearest HTC service center.
    Thanks for the suggestions and comments.
     
  5. sap2000

    sap2000 Lurker
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    Got a new handset as a replacement :cool: since htc could not solve the issue.
    It took a while (2 weeks repair + 2 week transportation India-Germany-India).
    To start with they (store & htc) keep saying "NO" for the replacement but finally they did.
    I'm happy for time being.
     
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