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Support Ip address issues -- zte score m

Discussion in 'Android Devices' started by Cranberrykush, Sep 13, 2012.

  1. Cranberrykush

    Cranberrykush Lurker
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    Aug 6, 2012
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    Mother of 3; MULTITASKER
    california
    Wi-Fi settings-->advanced> IP ADDRESS: unavailable
    I cannot connect to a Wi-Fi network... it tries, stating "obtaining IP address" then disconnects
    The same happens when others try to connect to my hotspot.
    Please can someone explain why this might be happening and if or how possible to fix?
    I WOULD GREATLY APPRECIATE IT!!
    :thinking:
     

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  2. gbiggie

    gbiggie La patience et le pardon
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    Sep 17, 2011
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    Hi Cranberrykush and welcome to Android Forums:)
    Sorry for the delay-the job has me working mucho OT :D
    A few :thinking:'s for you:

    • Is the phone rooted
    • Have you downloaded any new apps recently
    • Have you factory reset the device and the issue still exists
    Going to move your thread over to the Score M forum FYI
     
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