Hi Guys,
Opened the Firefox app on my Samsung S7 and it froze halfway through loading the page, then all buttons stopped functioning, then the screen went black. Tried forcing a reboot by holding the power and volume down button, no joy. Tried charging (even though I know it had 20% charge), no charging tone nor did the screen light up. Tried plugging it into the computer to access it, but does not show up in windows explorer. At a loss on what to do next, any help would really be appreciated.
Opened the Firefox app on my Samsung S7 and it froze halfway through loading the page, then all buttons stopped functioning, then the screen went black. Tried forcing a reboot by holding the power and volume down button, no joy. Tried charging (even though I know it had 20% charge), no charging tone nor did the screen light up. Tried plugging it into the computer to access it, but does not show up in windows explorer. At a loss on what to do next, any help would really be appreciated.