I should have come back and posted here as well.
My wife and daughter are both very happy with their Otterbox Commuters. Personally, I think it's more bulk than I'd want to add to my phone (I usually go naked), but it's great protection. Also, the back is a little too slick for my liking. You can easily slide it across a flat desk.
There was a problem with my order though. One screen protector was fine. The other one was the wrong protector. It was completely rectangular (the good one was rounded a bit at the top) and didn't fit the phone well. Plus one corner was crimped a bit, so it never would have worked anyhow.
Their customer service was great and handled the situation well, going above and beyond to make me happy.