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Support Lost all my contacts??

Discussion in 'Android Devices' started by jwjones91, Feb 20, 2012.

  1. jwjones91

    jwjones91 Active Member
    Thread Starter

    Nov 2, 2011
    Vehicle State Inspector
    Dallas, Tx
    Yesterday I had all of my contacts in my phone (about 50)
    Today I woke up and had only 10 INCLUDING TMOBILE SUPPORT, from what the icons say they are contacts from my SIM card but thats impossible when I just bought this phone from Tmobile and they transferred my contacts from my old phone to this phone. What the heck is going on with it?


  2. floridaorchid1

    floridaorchid1 New Member

    May 17, 2012
    I had the same thing happen after buying my phone. The first thing I knew most of my contacts were not there. I took the phone back to the T-Mobile store and had a different person install them again from my old SIM card and this time all works great. The first time the new salesperson did not install my gallery photos and my downloaded ringtone as he didn't know how to properly do it. When the 2nd person installed it, I got my old ringtone back and also my pictures as well as all of my contacts. This has happened to me several times at T-mobile over the years but they always manage to install them properly again. Good luck!
  3. SweetPoison

    SweetPoison Member

    Mar 18, 2012
    This happens to me a lot! Contacts up and just walk off my phone. Talk about panic city!

    I called T-Mobile and they told me to import them from the SIM card. I never put them on the SIM Card, buy hey. It worked!

    Now ~ sometimes that doesn't work! :mad:

    So what I did was put them as an icon on my home page. So when I find that Contacts are empty....I Go to my home page and there they are! Updated too!

    LOVE this phone but it def has a mind of it's own!

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