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Support Mail deletes stuff from inbox

Discussion in 'Android Devices' started by simon1, Aug 30, 2010.

  1. simon1

    simon1 Well-Known Member
    Thread Starter
    16

    May 6, 2010
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    Since updating to 2.2, I lose anything left in my Inbox after about 2 days. I used to have this problem and remember making a change in settings to sort it out but I can't find anyway of doing this in 2.2. (This is NOT googlemail)
     

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  2. riki1kenobi

    riki1kenobi Well-Known Member
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    Aug 4, 2010
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    Bolton UK
    I have exactly the same problem.....It is so frustrating as I have to go into the web server to get the emails I need to keep :(

    On 2.1 you could change a setting on the mail settings but on Froyo it seems to just delete them regardless. Has anyone found a workaround for this or can anyone recommend a better mail client?
     
  3. Zaichik

    Zaichik Well-Known Member
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    Aug 6, 2010
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    The setting's still there in 2.2. It's in Settings > Send and Recive. Also, if you're using POP3 to receive your email, try switching to IMAP.
     
  4. riki1kenobi

    riki1kenobi Well-Known Member
    43

    Aug 4, 2010
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    Bolton UK
    Yeah it is still there but it doesnt work......Also the setting is IMAP already, so dunno what to try next.......
     
  5. simon1

    simon1 Well-Known Member
    Thread Starter
    16

    May 6, 2010
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    I have contacted HTC and they tell me this is a new 'feature' of Froyo. That I should not delete emails from the webmail if I want the phone to keep them. I replied to them that if I wanted this feature I would use IMAP and not POP3.

    I have requested that they reinstate a proper use of POP3 and I would suggest to anyone else to email them on their support page and ask the same. I they realise how many of us are annoyed at this then they may do something about it.
     
  6. riki1kenobi

    riki1kenobi Well-Known Member
    43

    Aug 4, 2010
    170
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    43
    Bolton UK
    Wow, new feature eh? What a crock! They dont want mail clogging up the already meagre mb space available so they set it to delete......I dont mind it deleting all the crapware I get through the mailbox, but they should have a setting that allows you to save the important mail!
     
  7. MH75

    MH75 Well-Known Member
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    Apr 6, 2010
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    Anyone know how to fix this yet?

    All my emails keep getting deleted!:(
     
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