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Support music app issue

Discussion in 'Android Devices' started by nathan4321, Jul 11, 2013.

  1. nathan4321

    nathan4321 New Member
    Thread Starter
    6

    Jul 11, 2013
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    Hi there. I have a small issue with my HTC one. When im in the music app and select an artist, starting with 'p' say, and I press the back button or the button in the top left of the screen it immediately goes back to the top of my artist list. Very annoying!
     

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  2. tommo47

    tommo47 Well-Known Member
    263

    Feb 5, 2012
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    Llangollen, North Wales.
    Hi, I don't understand what you expect it to do. Have you selected/played a track of your artist 'p' ? If you have and then tap 'back', it should return to artist 'p' to select another track. Tap 'back' a second time it will go to the top of your artist list, which is what I would expect it to do.

    If you haven't selected/played a track by artist 'p' tapping 'back' will return you to the top of the artist list, again, as I would expect it to do.

    :)
     
    marctronixx likes this.
  3. Its_Red

    Its_Red Well-Known Member
    18

    Apr 16, 2010
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    Due to damaged knees whilst in the Royal Navy work
    Up a hill, Mid Wales
    I think what he is saying is that if you select a 'P' artist check out what albums are available then when you press back to go back to the list you are not in the 'P' position in the list but back at 'A' which I agree is very annoying
     
  4. marctronixx

    Moderator
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    If that is the way the app is setup, why not try a different music app?
     
  5. nathan4321

    nathan4321 New Member
    Thread Starter
    6

    Jul 11, 2013
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    That's exactly what happens. Maybe I will try a new music app. Seems ridiculous that the stock app was set up this way.
     
    marctronixx likes this.
  6. tommo47

    tommo47 Well-Known Member
    263

    Feb 5, 2012
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    :thinking: Forgive me for asking, but exactly why do you both find it so annoying? :thinking:
     
  7. PyroSporker

    PyroSporker Well-Known Member
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    Apr 3, 2010
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    (Hopefully this tactic is still featured in Sense 5)
    When browsing a long list of Artists in Music or Contacts in People, you can try scrolling with 2 fingertips touching the screen and you may find that it will scroll quicker by first letter. You can jump down to 'P' in a simpler manner
    There is also probably a small scoll bar on the right edge of the screen, if you are quick and accurate you may be able to grab that bar with a fingertip. For example in Messages, when you can grab the scroll bar, it will let you scroll a really long conversation thread by date. ;)
     
    marctronixx likes this.
  8. marctronixx

    Moderator
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    Oct 12, 2009
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    well i usually just random play songs but just now i went into the stock app.
    i browsed by song. went to the "p" section, tapped the song it then went to that song and played it. i then tapped the back arrow and i was right there at the song i started with. did not reset to the top.

    i then went to browse by albums. sorted by album name. went to the "p" section, randomly picked an album in the "p" section. browsed it, backed out, and was still at the album. it did not reset to the top.

    even pressing the top arrow does the same thing. it goes back to the album list and right at the exact spot i was at. :confused

    what carrier are you guys on that has this issue and are you rooted by chance?
     
    KOLIO likes this.
  9. drumlegend

    drumlegend New Member
    6

    Dec 14, 2011
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    When I'm listening to music and I want to pause I turn my phone on onto the lock screen and press pause. When I come back to play my music the player has vanished.

    I've tried different music players but it does the same.

    Does anyone else have this issue and is there a resolve?
     
  10. marctronixx

    Moderator
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    drum,

    need to ask some questions:

    are you rooted?
    what carrier?
    is the phone updated to the latest android OS?
    how long have you had it? purchased new? used? refurb? third party? brand new from store?
    did this just start happening out of the blue or has it always been this way?
    did you install or uninstall something prior to this happening?

    whatever this issue is, it maybe causing your other issue.
     
  11. rottonj

    rottonj Well-Known Member
    53

    Jun 12, 2010
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    USA, Connecticut
    Did you try scrolling down from the top of the screen? Has the music app stopped altogether or just not accessible from your home screen?
     
    marctronixx likes this.
  12. Sheetwise

    Sheetwise New Member
    15

    Jul 1, 2015
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    Male
    On my HTC One M7 with Android 5.0.2, Sense 6.0 on Verizon, I am unable to load music files or ringtones that the Music App or system will access. I have tried loading files using HTC Sync Manager on a Mac and copied files using a PC and Linux to Music and Ringtone Folders. The files are on the phone, but the phone's apps do not see these files. When I try to browse to add a Ringtone to a contact, the only ones shown are the system defaults.
    I have VLC player installed and I can navigate to the files through the directory browse, but the Audio listing is empty. It looks like Android is not updating the Music files database info when these files are added to the phone.
    Has anyone else experienced this issue, and found the solution?
     
  13. marctronixx

    Moderator
    623

    Oct 12, 2009
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    Are you rooted?

    Did you install anything or remove anything prior to this?

    How long have you had the phone? Were you ever able to access these files with ease?

    Tried another player from the store to test?

    Clear caché? Reinstall apps?

    Do you have any streaming issues? Browser connectivity issues?
     
  14. wmobstudio

    wmobstudio New Member
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    Jul 27, 2015
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    I think that is a technical issue in that app. What do you expect when you press back button? May be you should contact with developer to fix that issue, or try another music app.
     
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