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My Phone is not charging

Discussion in 'Android Devices' started by Samungnote3, Oct 11, 2014.

  1. Samungnote3

    Samungnote3 Lurker
    Thread Starter

    Hi my Samsung note is not charging at all any tips will help :thinking:
     



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  2. AnonGuy

    AnonGuy Android Enthusiast

    Get a replacement.
     
  3. dynomot

    dynomot Android Expert


    A bit drastic!

    Seriously, to the OP, have you tried a different USB lead and charger? Is the USB port free of dust/lint. I'd check these first before rushing out for a new device! :)
     
  4. AnonGuy

    AnonGuy Android Enthusiast

    Not drastic. I've had issues with [multiple] Samsung phones stopping charging or being unable to transfer data through the port. They have a history of problems with the USB ports on their phones.

    I had to get the phones replaced.

    Even if you seem to fix it, it is not worth it to risk it failing again when the phone is out of warranty.

    Value your money. Get the phone replaced, ASAP.

    If it's an older out of warranty model then it's gonna need a repair. I doubt the OP has yet to try a different cable or wall charger. We all have hoards of those.
     
  5. dynomot

    dynomot Android Expert

    He said any tips will help, and while the OP may have tried a different lead he may not have. He may have checked his USB slot for dust /other gunk, he may not have.


    You have had lots of issues with USB connection on Samsung devices, I never have. I'm not saying you haven't or that my experience is the norm, it is just that I'd be a bit annoyed if I was the OP and bought a new device when replacing a micro USB to USB lead would do the trick.

    That's why I said replacing the device was "a bit drastic", we reading from the OP's post, have absolutely no idea what they had or hadn't tried yet.
     
  6. Nate12

    Nate12 Member

    I have had the same problem with my note 3. I'm on my second one that is now starting to not charge
     
  7. I had this problem on the original Galaxy Note and was fortunate I had taken an extended warranty. So they replaced it with a Galaxy Note 3 at no charge.

    Do try another charger, rebooting the phone and perhaps removing and putting the battery back in. Otherwise have it serviced.
     
  8. SkyJackpot

    SkyJackpot Android Enthusiast

    Hi. When you plug in your charger does the lightning bolt symbol show up on the battery in the notification bar while the battery still loses power?

    Greetings :)
     
  9. RussWWFC

    RussWWFC Android Enthusiast

    Mine does that, no matter what cable or plug you use, when you charge it via the the wall plug, it drops power, or at best maintains it. Funny thing is, when you charge it via Car, or through the USB socket on my iMac, it charges no problem.

    The problem originally started this week, when I was away in a hotel and woke up to check my phone in the night, only to find it dead and unable to charge.

    Luckily I'd bought a spare charger, which worked, but now even that one is not doing the job, nor is my one at home that previously worked before I went away. I have used a variety of wall plus/cables with no joy.

    I have downloaded an app from the play store which shows 1200 going in via the wall plug and only 450 via a USB port, so this seems very strange
     
  10. SkyJackpot

    SkyJackpot Android Enthusiast

    Can you confirm how long you've had the USB cable plug and if its loose when you insert it in, as opposed to a strong fit when you first inserted it?

    Greetings :)
     
  11. RussWWFC

    RussWWFC Android Enthusiast

    The fitting is pretty snug TBH

    I now have an iPhone 6 plus as my daily phone, and am planning on selling this

    I did a factory reset and the same problems appear to persist.

    I have taken the battery out for 10 mins and put it back it to see if that helps. Gonna let the battery run down for a bit and if it still has the same problems, I will put it in for service
     
  12. toptobottom

    toptobottom Android Enthusiast

    If cleaning the port does not help, another cheap try is to change your port. The part is less than $10 US dollars and I had my daughter (18 yr old) change it while watching this YouTube vid and me checking her.

    https://www.youtube.com/watch?v=wpePTaq84IA
     
  13. SkyJackpot

    SkyJackpot Android Enthusiast

    Well just to make sure, and also save you money, visit an Electronic store and test the Galaxy Charging application after asking the electronic store to plug in a wall charger which only has one USB connection, which plugs into the Samsung Galaxy Note 3.

    If you're using the stock charger that comes with the phone one of the sockets on both ends of the USB cord may have come loose, after which the phone will default to reduced current of 350 or 450mAh, which would make the battery deplete even when it's on charge, due to the amount of power the phone uses and the amount of power a fully functional charger outputs, of over 1100mAh.

    Greetings :)
     

Samsung Galaxy Note 3 Forum

The Samsung Galaxy Note 3 release date was September 2013. Features and Specs include a 5.7" inch screen, 13MP camera, 3GB RAM, Snapdragon 800 processor, and 3200mAh battery.

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