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no audio in watsap video call

Discussion in 'Android Apps & Games' started by in2media, Feb 6, 2019.

  1. in2media

    in2media Lurker
    Thread Starter

    i have a sony xperia model E2303, i use watsap to chat with family, but found ive no audio in video calls. i can record audio in watsp and send audio message but no audio when video call. they can hear my audio message but cant hear me in video call so i know my mic isnt muted. in settings watsap has access to mic and everything is set up. i cant work out what is wrong. 2 family members cant hear me in video calls

    any help appreciated
     


  2. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Is it only the two family members? or anyone you call with Whatsapp? If it's only those two, they might have a volume settings issue. What kind of phones do they use?
     
  3. A bochur

    A bochur Android Enthusiast

    Do you hear regular phone calls? Does playing music from your phone, work? If the issue is on your side, it seems like a speaker issue not the mic.
     
  4. in2media

    in2media Lurker
    Thread Starter

    i only use video call with my daughters.
    yes i hear music through media, and hear regular phone calls, and watsap audio fone calls, just not vieo calls
     
  5. in2media

    in2media Lurker
    Thread Starter

     
  6. Milo Willamson

    Milo Willamson Android Expert

    WE will get to you in a minute.
     
  7. A bochur

    A bochur Android Enthusiast

    I'm out of ideas here, but maybe you can try using earphones and see if that helps
     
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