No FB alert tones

[Richierich73]

Bought this phone from vzw back in October 2018 and returned it sadly.... There was no alert tones audible from Facebook. No matter what we set it it......just could not here it....anyone else have this issue or was it just a bad device

 

[Shotgun84]

Did you set Facebook to ignore doze? Probably wasn't that though as I've never met another person who's had the Doze problems I've had

 

[Richierich73]

Did you set Facebook to ignore doze? Probably wasn't that though as I've never met another person who's had the Doze problems I've had

I don't know what doze is......I wish I could find out for sure what the issue is, because I would love to buy the phone again

 

[Richierich73]

Did you set Facebook to ignore doze? Probably wasn't that though as I've never met another person who's had the Doze problems I've had

Can you hear your FB alert tones?

 

[Hadron]

Doze is the feature in the latest Android versions which puts unused apps to sleep. This can cause an app not to send notifications. You can exclude apps from it.

(I don't have a Z3, but do get alerts from FB. Usually for things I've already read, sometimes on a different device but sometimes on the same one! I think they just don't care, even if they annoy you with crap notifications it's still "increasing engagement" in their minds. I disabled notification badges for the app and am considering disabling notifications completely or ditching it: nothing on FB is important enough to need a notification anyway.

Ironically I have had problems with Messenger notifications, which is the thing you would want to notify you...).