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No sound when placing or receiving calls kinda sux...

Discussion in 'Android Devices' started by mr_manny, Feb 11, 2010.

  1. mr_manny

    mr_manny Newbie
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    Intermittent head-set issues, specifically No sound when placing or receiving calls.

    I receive a call, they can hear me...but I can't hear them.
    I call them back, only to encounter more of the same.
    I reboot my phone, all is good...until the next occurrence.

    Contacted Verizon Tech-center, who walked me through a factory default settings switch.
    Encountered another occurrence last night :(

    Called Verizon back to inform them that the factory default was not help.
    They updated my case, and will have the Tech. dept. call me back.


    Initially this would happen once a month, now it's two-three times a week.
    Everything else on the Droid works fine - Internet, Email-Sync, Apps...No Issues.

    Anyone else experiencing this?

    thanks,
    manny
     

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  2. messenger13

    messenger13 Android Expert
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    Because everyone runs so many different apps, and combinations of those apps, issues like this can be hard to troubleshoot. My kneejerk is to think that you have an app that is interferring with the m.android.phone process.

    Have you tried uninstalling any apps to see if that fixes the issue?
     
  3. mr_manny

    mr_manny Newbie
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    Providing a list of installed apps, is prob. a good idea:
    wiki mobile
    wifi onOFF
    wifi Analyzer
    VPN Connections
    Swype
    3banana
    Advanced task killer
    Bart real-time arrivals
    battery widget
    cardio trainer
    colorDICT
    colorNOTE
    Astrid
    Connect Bot
    SkyMap
    Compass
    Google Voice
    Listen
    MeeboIM
    MotoTorchLED
    Pandora
    PDF Viewer
    Shop Savvy
    Skype Beta
    Stopwatch

    Swype and 3banana are the two latest apps. that come to mind.

    anyone experiencing similar issues?


    worst case, I could un-install my apps.

    I hope this could be avoided...for purely selfish reasons :p

    thanks
     
  4. messenger13

    messenger13 Android Expert
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    Back of them up using astro file manager. That will make reinstalling them a breeze. I would try uninstalling skype first, since it is a voice related app.
     
  5. keithk58

    keithk58 Lurker
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    Ya, I have had that problem before. It seems to happen every week. Restarting fixes it but that is no solution. It seems to be a bug where the volume gets turned very low without indication in settings. I noticed that if you turn on speaker phone and then turn the volume all the way up you can just make out what the other person is saying. Anyone else have this problem?
     
  6. japus

    japus Member
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    I have been having this issue, but for me it happens when I have a headset plug in and remove it. I have found that pausing the audio then removing the headset seems to make this problem occur less.
     
  7. Hegemony

    Hegemony Android Enthusiast
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    I also believe this to be the issue. I had this problem. I think it's a hardware problem with the headphone jack. I've had nothing but trouble with that plug. It also causes static and audio loss sometimes. About to be on Droid number 5...
     
  8. mr_manny

    mr_manny Newbie
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    wow, the headphone jack is starting to sound really interesting.
    I take public trans., and plug-in a set of ear-buds regularly...

    Will make an attempt to have a set handy, to try out the next time I experience this issue.

    Hegemony,
    your #5 is kinda scary :eek:
     
  9. mr_manny

    mr_manny Newbie
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  10. messenger13

    messenger13 Android Expert
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    Odd. I use my headphone jack several times a day as I play Pandora thru my car's stereo ... no problem. But, this might just be an issue with some DROIDs.
     
  11. Legacystar

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  12. Legacystar

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  13. mr_manny

    mr_manny Newbie
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    good info.

    very much appreciated...
     
  14. spjika

    spjika Lurker
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    Awesome, thanks yall, I realized that when I got of the BART this morning I pulled out the headphones before stopping the music player. Going crazy with calls having no volume but the speakerphone working. I plugged in my headset and started then stopped the tunes, unplugged and I'm alive and talking again.

    thx all
    Spjika
     
  15. Consilia

    Consilia Newbie
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    So, yesterday, suddenly no one can hear me in car mode.

    Where do I begin to try and track down why?

    Thanks.
     

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