No sound when placing or receiving calls kinda sux...

[mr_manny]

Intermittent head-set issues, specifically No sound when placing or receiving calls.

I receive a call, they can hear me...but I can't hear them.
I call them back, only to encounter more of the same.
I reboot my phone, all is good...until the next occurrence.

Contacted Verizon Tech-center, who walked me through a factory default settings switch.
Encountered another occurrence last night

Called Verizon back to inform them that the factory default was not help.
They updated my case, and will have the Tech. dept. call me back.


Initially this would happen once a month, now it's two-three times a week.
Everything else on the Droid works fine - Internet, Email-Sync, Apps...No Issues.

Anyone else experiencing this?

thanks,
manny

 

[messenger13]

Because everyone runs so many different apps, and combinations of those apps, issues like this can be hard to troubleshoot. My kneejerk is to think that you have an app that is interferring with the m.android.phone process.

Have you tried uninstalling any apps to see if that fixes the issue?

 

[mr_manny]

Providing a list of installed apps, is prob. a good idea:
wiki mobile
wifi onOFF
wifi Analyzer
VPN Connections
Swype
3banana
Advanced task killer
Bart real-time arrivals
battery widget
cardio trainer
colorDICT
colorNOTE
Astrid
Connect Bot
SkyMap
Compass
Google Voice
Listen
MeeboIM
MotoTorchLED
Pandora
PDF Viewer
Shop Savvy
Skype Beta
Stopwatch

Swype and 3banana are the two latest apps. that come to mind.

anyone experiencing similar issues?


worst case, I could un-install my apps.

I hope this could be avoided...for purely selfish reasons

thanks

 

[messenger13]

Back of them up using astro file manager. That will make reinstalling them a breeze. I would try uninstalling skype first, since it is a voice related app.

 

[keithk58]

Ya, I have had that problem before. It seems to happen every week. Restarting fixes it but that is no solution. It seems to be a bug where the volume gets turned very low without indication in settings. I noticed that if you turn on speaker phone and then turn the volume all the way up you can just make out what the other person is saying. Anyone else have this problem?

 

[japus]

I have been having this issue, but for me it happens when I have a headset plug in and remove it. I have found that pausing the audio then removing the headset seems to make this problem occur less.

 

[Hegemony]

I have been having this issue, but for me it happens when I have a headset plug in and remove it. I have found that pausing the audio then removing the headset seems to make this problem occur less.

I also believe this to be the issue. I had this problem. I think it's a hardware problem with the headphone jack. I've had nothing but trouble with that plug. It also causes static and audio loss sometimes. About to be on Droid number 5...

 

[mr_manny]

wow, the headphone jack is starting to sound really interesting.
I take public trans., and plug-in a set of ear-buds regularly...

Will make an attempt to have a set handy, to try out the next time I experience this issue.

Hegemony,
your #5 is kinda scary

 

[mr_manny]

wanted to let you know that I did a google search, and didn't realize there was an "Official Thread for No Sound after HeadPhone Use"

The Official Thread for No Sound after HeadPhone Use - Droid Forum - Verizon Droid & the Motorola Droid Forum

need to start reading...

 

[messenger13]

Odd. I use my headphone jack several times a day as I play Pandora thru my car's stereo ... no problem. But, this might just be an issue with some DROIDs.

 

[Legacystar]

The app this guy wrote should help
AllDroid - View topic - [RELEASE] fix audio after disconnecting headphones/AUX cable

 

[Legacystar]

The app this guy wrote should help
AllDroid - View topic - [RELEASE] fix audio after disconnecting headphones/AUX cable

 

[mr_manny]

good info.

very much appreciated...

 

[spjika]

Awesome, thanks yall, I realized that when I got of the BART this morning I pulled out the headphones before stopping the music player. Going crazy with calls having no volume but the speakerphone working. I plugged in my headset and started then stopped the tunes, unplugged and I'm alive and talking again.

thx all
Spjika

 

[Consilia]

So, yesterday, suddenly no one can hear me in car mode.

Where do I begin to try and track down why?

Thanks.