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General Note 10.1 Stuck on Samsung boot up screen

Discussion in 'Android Devices' started by heyday, Feb 5, 2014.

  1. heyday

    heyday Lurker
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    So yesterday I look at my Note 10.1 and the battery was dead. I plug it in and charge it up, turn it on it it is eternally stuck at the Samsung Galaxy Note 10.1 screen. I've tried soft resetting....same thing. Tried Hard reset.....doesn't ever let me get to that with the key combinations.

    Looked online and downloaded the factory firmware and used Odin to flash it. Same thing....

    Kind of stuck here.... any ideas. Maybe this baby is just defective.
     

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  2. StanC

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    I guess that there is no answer for this one -- I have the same problem.
     
  3. squeakysand

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    Same here. Mine has been like this for about a year. I've seen lots of reports of this problem online, but no solutions.
     
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  4. StanC

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    They make lovely paper weights. If I plug it in, the screen shows a gray frozen battery. After getting a good charge on the battery, I can get the start-up screen to come up with "Samsung Galaxy Note 10.1" and that stays for about a day before the battery runs low.
    I just hate tossing it into the HazMat recycle bin without trying everything to get it running.
     
  5. gd123

    gd123 Well-Known Member
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    Me too! I was sure some genius on here would know how to fix it too!
     
  6. DonWitt

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    Samsung Galaxy Note 10.1 model GT-N8013. Same issue. Was catching up on the news this morning and it went to the "Samsung Galaxy Note 10.1" screen. It was fully charged when it happened. Anyone have a way to fix it or do I use it as a reason to tell the wife I need a new tablet?
     
  7. Bruce McCampbell

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    I have the same issue. I can't get to the reset menu
     
  8. DonB

    DonB ♡ Truth, Justice and the American Way !! ♡ ™
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    The issue is it is an older device from 2012, and there is not much support on this device. I myself even asked for Usable Roms, as i decided to root mine, and did not get any responses. So my guess there are not many on this device anymore. You can try flashing the the stock Rom on it again with Odin, and see if that helps. Other then that I'm not sure what else you can do. Have you all posted over at XDA in the 10.1 section, to see if others have any suggestions. Might be worth a shot, not much support there either, but you may get lucky on this issue.

    One guy posted this info below, might be worth a shot

    Other then that even though the warranty is up,you can call Samsung and see what they have to say

    Also found this thread here, see if any of this helps

    Keep us posted if you all get this resolved. ;)
     
  9. John Moss

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    I have solved this on mine.

    Whilst it is locked, hold the power button and the up volume button until it re-boots. Keep holding them both down until it starts to re-boot (you'll see the "Samsung Note 10.1" image come up) then release the power button only.

    The tablet should then display an android figure and go into the Android system recovery screen. Use the volume buttons to scroll down to "wipe cache partition" then press the power button to run this. When it has run, use the volume button again to choose "reboot" and press the power button again.

    Hopefully that will clear whatever is blocking the tablet from booting up. If not, repeat the process and choose the factory reset option. You will have to set the tablet up again from scratch, but it will save any photos you have on it.
     

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