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Support phone 3 days old and having problems

Discussion in 'Android Devices' started by jugstin820, Mar 20, 2012.

  1. jugstin820

    jugstin820 New Member
    Thread Starter

    Mar 20, 2012
    I just bought an LG Nitro on 3/16/12. Starting yesterday Social+ does not refresh properly and my gmail app does not work. It says "The app GMail (process com.google.android.gm) has stopped unexpectidly. Please try again." Also, next to the 4G emblem at the top there is an emblem that is 2 arrows in a circle. What does all this mean. This is my first droid and so far im missing my iPhone.


  2. pastafarian

    pastafarian P√Ętes avec votre foie

    Nov 4, 2009
    The Sea of Tranquility
    I don't know this phone, so I can't be of much help BUT I'm moving this to the Nitro Forum where it has a better chance of finding useful replies.
  3. iowabowtech

    iowabowtech root@android:/ #

    May 2, 2010
    Making the Establishment nervous
    I would first try a battery pull, leave it out for a few minutes (if you haven't already). If that didn't work, you could try clearing all data/cache for the apps you're having trouble with.

    I'm just randomly guessing it may have something to do with your contacts and how they are shared between the 2 apps. You might check to see what "type" your contacts are as that can vary across phones and I don't know yours personally. On many android phones, there are what are called "Phone contacts" and/or "Google contacts". If perhaps, you have a mixture of the two, it may behoove you to make them all the same variety where Google contacts are preferred because they will always sync back to the phone per your Google/Gmail account if anything bad ever happens to the phone and you have to factory reset or replace.

    Which leads to my final thought on how to fix...a last resort factory reset. Not that big of a deal really but you'll lose downloaded market apps and their data and the various settings you chose when setting up the phone. In your case, with a newer phone, it may be less an issue since you haven't had time to amass tons of apps most likely and a revisit to the market can get them back easily, just make a list beforehand if you go that route.
    jugstin820 likes this.
  4. Welcome to the forums jugstin. :)

    I don't blame you for feeling frustrated and missing your previous phone if you're seeing glitches like this, especially so soon.

    As suggested by the Guide iowabowtech, clearing cache and data in one or more syncing widgets can remedy the issue, especially if you take the trouble to reboot (just shut down and start back up after a bit) right after the clearing is finished.

    You can prevent this from happening again by disallowing auto sync in as many apps and widgets as you can, then just sync manually on demand when needed. Gmail, social networking like Facebook, Twitter, etc, and even news and weather widgets will sometimes not play nice with each other if all are set to auto sync. Changing the settings on several of those can help a lot with resources (battery life, cpu drag, etc) as well. ;)
    jugstin820 likes this.

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