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Support Phone Stuck In boot Loop

Discussion in 'Android Devices' started by abmo15, Jan 6, 2013.

  1. abmo15

    abmo15 New Member
    Thread Starter
    5

    Jan 6, 2013
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    5
    Basicially my phone is stuck on boot loop and will not get past the boot screen and i cannot get into recovery to do a factory reset. what should i do . Thanks
     

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  2. hellsent4

    hellsent4 New Member
    5

    Dec 23, 2011
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    Is your phone plugged in
     
  3. hellsent4

    hellsent4 New Member
    5

    Dec 23, 2011
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    I have found that after rooting my phone that if I shut it down while its plugged in will continue to reboot ..I have to unplug my phone to start it..
     
  4. epp

    epp Well-Known Member
    58

    Apr 28, 2012
    208
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    58
    Boston, MA
    I've read it's difficult to root the Prism.

    You should be able to do a factory reset of the phone by holding down the power and volume-up buttons. A menu will eventually appear, use the volume-down button to scroll down to factory reset. This procedure will un-root the phone.
     
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