I am trying not to freak out here...
This is my first post so please forgive me if I leave out information.
I had a system update that I installed 2 days ago (no idea if this is why I am having this problem).
I have NO SD card in my phone.
All pics and videos taken get put on the internal storage.
Yesterday, I took some pictures like normal and when I went to look at them maybe an hour or two later, ALL of my photos were gone except the ones I had just taken. I started to panic and show my husband what was going on. He took a couple pictures of the kitchen and when I went to look at them (a mere 15 mins later), the ones I had taken earlier in the day were gone AND the ones in the kitchen were gone. ZERO photos on my phone can be found.
I started frantically googling what the problem might be but all I have found is take out the SD card and remount it...but I have no SD card.
I downloaded quickpix app and can see ALL my photos via the app! But on the phone's album, there is nada. I also plugged my phone in to my computer and can't find any pictures in the DCIM folder or anywhere.
So before I take it to Sprint, I thought I would post here.
Has this happened to anyone before? My daughter just turned 18 months and I have all of her pictures on there! I am devastated that her pics might be gone forever...
Any insight is much appreciated.
Thanks
Dee
This is my first post so please forgive me if I leave out information.
I had a system update that I installed 2 days ago (no idea if this is why I am having this problem).
I have NO SD card in my phone.
All pics and videos taken get put on the internal storage.
Yesterday, I took some pictures like normal and when I went to look at them maybe an hour or two later, ALL of my photos were gone except the ones I had just taken. I started to panic and show my husband what was going on. He took a couple pictures of the kitchen and when I went to look at them (a mere 15 mins later), the ones I had taken earlier in the day were gone AND the ones in the kitchen were gone. ZERO photos on my phone can be found.
I started frantically googling what the problem might be but all I have found is take out the SD card and remount it...but I have no SD card.
I downloaded quickpix app and can see ALL my photos via the app! But on the phone's album, there is nada. I also plugged my phone in to my computer and can't find any pictures in the DCIM folder or anywhere.
So before I take it to Sprint, I thought I would post here.
Has this happened to anyone before? My daughter just turned 18 months and I have all of her pictures on there! I am devastated that her pics might be gone forever...
Any insight is much appreciated.
Thanks
Dee