Help Reception issues?

[Gobtron]

Hello, I just bought this phone, but this I might have reception issues with my phone.

Inside, I have more or less -110 dBm and 28 asu (1 bar). Outside, I get about -95 dBm with 38 asu (3 bars).

I tried to switch to WCDMA / GSM instead of LTE / WCDMA / GSM. It helps. I get around -100 dBm, 7 asu when inside. and -85 dbM, 14 asu outside.

Is this considered normal? Why girlfriend has a cheap 4 years old phone and it seems to have a better reception (when looking at the bars).

I have Android 5.0.2 (23.1.A.1.28). Model D5803. I am in Canada, and I did the test while in Quebec City, which is quite a big city.

I am looking to try a repair with PC-Companion, but users with the same issue (which i think i have) didn't see a difference.

 

[Gobtron]

Sent an e-mail to Sony to hear what they have to say about this.

 

[lunatic59]

Don't go by the bars ans an indicator. They are not a universal measurement. The question is how is your phone performing? Do you have decent data speeds? Call quality? Have you dropped any calls or missed and messages?

What are you using to measure your signal strength and how far are you from a cell tower when you do this?

 

[Gobtron]

I look at the Signal Strengh in Device Info (my UI is in French, I don't know if the translation is right). I installed an app to measure network signal strenght too (Network Signal Info).

I made only one "real" phone call, and the quality was pretty bad. But they were on a cellphone too, so maybe it was the other phone's problem. But still, I thought that I would not get a signal under -90 dbm when I am outside in the city. And my carrier has a very good reputation about coverage and signal strenght.

I guess I should make a few phone calls on landlines to check for drops and quality.

Oh and by the way, mobile data seems to be pretty fast though even if I have -100 dbm 7 asu

I guess I'm a little bit nervous too and i expect a lot from this device, since I threw a pretty good amount of money in this phone, thinking that it would be an investment for the next 4 years

 

[lunatic59]

If you do get degraded call quality while everyone else on the same network in the same area seems to be okay, I'd go to a carrier store and ask them to compare your signal to another Xperia under the same conditions. If the signals are wildly different, you might have a hardware issue.

I've had phones that showed full bars and had horrible call quality and others that showed two bars and were rock solid.

 

[Gobtron]

Ok, I will make a few phone calls to ensure the quality before claiming I got a lemon I'll call my mom, that should be a call long enough to test for drops, lol

 

[lunatic59]

I'll call my mom, that should be a call long enough to test for drops, lol

Throwing your phone against a wall doesn't count.

 

[Bhimu savalagi]

My samsung geloxy j7 2016 is network problem lte 112 dbm 38 asu please solvo my problem sir