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Support S4 email server delete problem

Discussion in 'Android Devices' started by Ric WRX, May 28, 2013.

  1. Ric WRX

    Ric WRX Well-Known Member
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    I switched from Iphone 5 to the S4 and have regular email service. When I delete emails they are not deleting on my Ipad. I had fixed this on my IP5, but don't know how to fix it on Android. I have had Android phones before and was able to fix it then.
    Thanks
     

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  2. Ric WRX

    Ric WRX Well-Known Member
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    Anyone know answer?
     
  3. BigRedGonzo

    BigRedGonzo Android Expert
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    There is a setting in the Incoming Server Section of the email settings for each account. It allows you to decide what to do with email that you delete on your handset. I have mine set to delete from server when I delete from the handset. Mine works fine.

    BigRedGonzo
     
  4. TheyCallMeBT

    TheyCallMeBT Android Enthusiast
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    What type of account is it? IMAP, POP, or Exchange?
     
  5. DanDroide

    DanDroide Android Enthusiast
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    I personally use the email app "MailDroid" on my S4 (for Gmail & aol) and it works great. I can delete mail on the server and the phone. I used to use K9 mail but this app is much better with many more options.
     
  6. Ric WRX

    Ric WRX Well-Known Member
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    POP server, my Droid and Incredible worked just fine and I had the same problem with my Iphone, but there was a fix. I looked for the server delete, but could not find anything like that on the S4.
     
  7. redninja13

    redninja13 Lurker
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    did you get this fixed? I cant find any server details in my settings, and when i called my comprehensive cover "geek squad" they said it can't be done?
     
  8. Ric WRX

    Ric WRX Well-Known Member
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    Yes I did, you go into the email account settings and go to more and scroll down and delete from server.
     
  9. redninja13

    redninja13 Lurker
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    not finding it at all. Wonder if it's a UK thing that they miss it out. I'll have to find a better app
     
  10. BigRedGonzo

    BigRedGonzo Android Expert
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    Open the Email App and go to Settings>Choose your account>More Settings>Incoming Settings and the "Delete email from server" setting is the last one at the bottom. There is a drop down showing "Never" and "When I delete from Inbox." Choose the option that you want and hit done at the bottom of the screen.

    BigRedGonzo
     
  11. dgreening

    dgreening Lurker
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    I am using IMAP and I don't see this option. What I have is the following:
    Email Address
    User Name
    Password
    IMAP Server
    Security Type
    Port
    IMAP path prefix
    DONE

    Nothing else.
     

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