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s5 lock issues

Discussion in 'Android Help' started by ejny, Jan 20, 2016.

  1. ejny

    ejny Lurker
    Thread Starter

    Cant disable or ungrey none or administration encryption option
     

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  2. chanchan05

    chanchan05 The Doctor

    Is the phone company issued? It's normal for companies to disable non secure features on devices they issue.
     
  3. ejny

    ejny Lurker
    Thread Starter

    No it's not.it's my personal phone
     
  4. chanchan05

    chanchan05 The Doctor

    So where did you get it from? You'd have to know where it came from it the first place. Did you buy it off eBay?
     
  5. ejny

    ejny Lurker
    Thread Starter

    No I bought my phone at the T-Mobile store
     
  6. chanchan05

    chanchan05 The Doctor

    Then you could try going back to them and use the warranty to get it replaced.
     
  7. ejny

    ejny Lurker
    Thread Starter

    True but it might do that again and plus to put everything back on there again
     
  8. chanchan05

    chanchan05 The Doctor

    Wait, did you encrypt the phone? You can't be encrypted and have an unsecured lockscreen.
     
  9. ejny

    ejny Lurker
    Thread Starter

    No I didn't encrypt anything .phone or sd card
     
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