Samsung S7 screen keeps turning on randomly

[greasysicilian]

figured it out on my own! i am now on 6.1.3....is that the correct one??

 

[itspat303]

figured it out on my own! i am now on 6.1.3....is that the correct one??

Sweet! Yes, that is correct. Let us know if that fixes the problem for you as well.

 

[greasysicilian]

i really hope this fixes it. i kinda was just giving in and dealing w the problem bc other than that i love the phone

 

[itspat303]

It should fix it. It's been a couple days for me and the screen hasn't randomly turned on once. I love it too. I'm waiting for the zagg glass screen protector and mophie case for it! They should be released next month I think.

 

[KwlAznKid]

thanks for sharing itspa303! I don't even use message+, just disabled it, will report back in a few days to share if it fixed it for me as well!

 

[greasysicilian]

its still happening and happened for last 3 days just havent had a chance to write here lol. just giving up

 

[itspat303]

its still happening and happened for last 3 days just havent had a chance to write here lol. just giving up

That's odd. I've been using the 6.1.3 version of message+ and it hasn't done it once to me. Try disabling message+ plus and using samsung messages until the update for message+ is released.

 

[greasysicilian]

id rather put up w this then use samsung messages so i will just wait patiently.

 

[itspat303]

id rather put up w this then use samsung messages so i will just wait patiently.

Lol. Are you sure you're using 6.1.3? You do know how to check right? Also make sure auto update is turned off for message+ in the play store.

 

[greasysicilian]

yes but i just turned off auto updates. hopefully that helps

 

[itspat303]

Yeah if you didn't turn off auto update for the app and turned the phone off and on it will update the app when you turn the phone on. Like I said, that's what I did and no issues since.

 

[itspat303]

The 6.2.3 update has been released. I just updated message+. We'll see if they fixed the random screen turn on issue.

 

[greasysicilian]

okay let us know!

 

[itspat303]

No problems so far.

 

[greasysicilian]

mine hasnt done it yet either!

 

[thespliffpotcast]

I did the disabling of the message+, and that worked initially, but it's been doing it again in the last couple of days, and it is also a Snapchat issue for me. I've turned off notifications everywhere I could, but it continues to turn on when I receive a snap.

 

[itspat303]

I did the disabling of the message+, and that worked initially, but it's been doing it again in the last couple of days, and it is also a Snapchat issue for me. I've turned off notifications everywhere I could, but it continues to turn on when I receive a snap.

Update message+. Open snapchat, go to settings, uncheck wake screen.

 

[thespliffpotcast]

Thanks, that totally worked

 

[pico1]

My screen has been waking randomly, but also annoying it has been waking up on most of my notifications. Facebook, Instagram, Gmail. I use CHOMP SMS and that doesn't wake it, I also disabled all notifications on Snapchat so far so good with that. I don't use Messenger+, it's disabled with the factory version 6.1.3 as the version disabled. I did just uninstall a LED light manager app so let's see if that does anything.

 

[daric f]

Once I took my cell phone case off it stopped doing this hope it helps.

 

[ATrain35]

For me I actually like the Messenger+ app. Another option is there is an app maybe a system app called screen notifications I found. I found by searching for it under settings. If you go to it's advanced settings you can either turn it off or control the apps that it lights up the screen for. When I turned off for Messenger here the screen doesn't light up and the LED notification blinks for new text messages. This is exactly what I was looking for. Only bad thing is facebook doesn't seem to care about this setting. If I can just get facebook to stop lighting up my phone when people decide to get active at 3 in the morning that would be wonderful.

 

[Justin Bright]

My phone will be sitting on the table and the screen will just turn on by itself sometimes, no notifications, nothing! i have the wave to view screen function turned off and nothing is even waving in front of it.

help please!

Figured out this problem on my wife's phone. S7 active. Case is tight. Buttons are just pushed in enough by the case to intermittently push power on. Try removing from case and see if problem goes away. May need to take Dremel and shave inside case slightly at buttons.

 

[Justin Bright]

Figured out this problem on my wife's phone. S7 active. Case is tight. Buttons are just pushed in enough by the case to intermittently push power on. Try removing from case and see if problem goes away. May need to take Dremel and shave inside case slightly at buttons.

 

[Justin Bright]

Figured out this problem on my wife's phone. S7 active. Case is tight. Buttons are just pushed in enough by the case to intermittently push power on. Try removing from case and see if problem goes away. May need to take Dremel and shave inside case slightly at buttons.

 

[Reachteam_On_Twich]

My phone will be sitting on the table and the screen will just turn on by itself sometimes, no notifications, nothing! i have the wave to view screen function turned off and nothing is even waving in front of it.

help please!

It's the easy screen on