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Support SMS messages all gone

Discussion in 'Android Devices' started by desire87, Aug 22, 2010.

  1. desire87

    desire87 Member
    Thread Starter
    6

    Aug 22, 2010
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    All of my SMS messages have disappeared, I have had my HTC Desire since the end of May and suddenly today all my SMS messages are gone without warning. I had auto backup to SD card enabled, but this option seems to have disappeared on 2.2, even if I could retrieve the old messages that were backed up to the SD card beforehand that would be great, there's nothing left! Delete old messages is turned off and I have tried turning the phone off and back on again but it hasn't helped. What can I do?
     

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  2. amg_1969

    amg_1969 Well-Known Member
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    Aug 15, 2010
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    East Anglia
    All of my SMS messages disappeared when I updated on the OTA Froyo update, is this when yours vanished?

    Andrew
     
  3. Magicuk

    Magicuk Well-Known Member
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    Jul 16, 2010
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    myn also done this. i updated to froyo 2.2 and then about 2 weeks later my text jsut all went
     
  4. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    It's no good for you guys now, bit Im glad I have wavesecure backing up sms ota.
     
  5. desire87

    desire87 Member
    Thread Starter
    6

    Aug 22, 2010
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    It didn't happen immediately after updating, its probably been about a week or two since the update. Is this some kind of known bug in froyo? Are there any apps out there that can restore/read the old backup from the SD card?
     
  6. Moogle

    Moogle Well-Known Member
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    Jun 22, 2010
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    I know it's irritating to say 'I don't have this problem' - but froyo hasn't affected any of my data (unbranded, on O2) - so maybe it's something else?
     
  7. desire87

    desire87 Member
    Thread Starter
    6

    Aug 22, 2010
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    I don't know, seems to have happened to two other people in this thread, mine is also unbranded on VF, I got an email from HTC support saying Froyo does wipe all your data including texts when it updates, but oddly enough it didn't happen to me immediately after the update. :thinking:
     
  8. Allan87

    Allan87 Member
    16

    May 12, 2010
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    This has just happened to me 12h after updating, why the suddenness? I have them all backed up on the sd card I just cannot find any way to restore the backup, when I restore to factory settings there is no option to restore anything but I mount the phone to my PC as external storage and I can see the backup sitting there - why can't froyo?
     
  9. Rainbow Snake

    Rainbow Snake Active Member
    15

    Apr 18, 2010
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    About 10 minutes ago my phone sounded with it's sms message tone, but there was no new message there.

    A few minutes later I checked my phone and all my messages were gone!

    Remembering the wise words of "The IT Crowd" ("Have you tried turning it off and turning it back on again?"), I did so and miraculously all my messages came back.

    Well almost ... no sign of the message that made the phone tone 10 minutes ago.
     
  10. quietstormjay

    quietstormjay New Member
    5

    Sep 24, 2010
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    I've just experienced the same thing...i had just received a message from someone, sent a reply...then when got a reply from THAT....when pushing the 'messages' icon...no inbox or anything...just kept getting a blank screen when selecting it!? I turned the phone off and on...SOME of the messages returned but the majority of them have gone missin..including the one i was JUST relying too...strange...
     
  11. tekkontrol

    tekkontrol New Member
    5

    Nov 2, 2010
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    this just happened to me too - a few weeks after the 2.2 update, on o2. don't have any backup, and restarting the phone didn't work! booo!
     
  12. Moogle

    Moogle Well-Known Member
    36

    Jun 22, 2010
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    Ditto, except I had a semi back up... from a few months ago. :(
     
  13. The_Unknown

    The_Unknown New Member
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    Feb 17, 2011
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    This is the 2nd time this happened to me. This time I received a message. I look on my phone, no notice. I go into my messages inbox and everything is gone. Through the website of mobile vikings I could see which nr sent me a msg but it's not a nr from my contacts.

    Is there nothing more known about this.
     
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