04/02/2010 02:47:35PMheather shipp: "Question about the Samsung Moment."
04/02/2010 02:47:50PMAgent (Milton G): "Hello Shipp."
04/02/2010 02:47:57PMheather shipp: "Hello, how are you?"
04/02/2010 02:48:16PMAgent (Milton G): "I am good. Thank you."
04/02/2010 02:48:30PMAgent (Milton G): "Please let me know the concern in Details."
04/02/2010 02:48:50PMheather shipp: "You're welcome. I was hoping if you can tell me how far out the 2.0 update for droid is?"
04/02/2010 02:50:02PMAgent (Milton G): "Sure. Please give me a few moments to check it for you."
04/02/2010 02:50:10PMheather shipp: "Thanks."
04/02/2010 02:50:33PMAgent (Milton G): "You are welcome. Before I assist you with this, may I have the account PIN for authentication?"
04/02/2010 02:50:51PMheather shipp: "******"
04/02/2010 02:51:27PMAgent (Milton G): "Thanks."
04/02/2010 02:51:51PMAgent (Milton G): "Thanks for being online. I appreciate your patience."
04/02/2010 02:52:06PMheather shipp: "No problem."
04/02/2010 02:53:18PMAgent (Milton G): "I have checked. It will launch on April 9, 2010."
04/02/2010 02:53:35PMheather shipp: "Thank you!"
04/02/2010 02:53:58PMAgent (Milton G): "My goal is to ensure the issues that prompted you to chat are fully resolved. Have I resolved all of your issues today?"
04/02/2010 02:54:26PMheather shipp: "Yes you have. Have a great day."
04/02/2010 02:54:28PMSession Ended
04/02/2010 02:47:50PMAgent (Milton G): "Hello Shipp."
04/02/2010 02:47:57PMheather shipp: "Hello, how are you?"
04/02/2010 02:48:16PMAgent (Milton G): "I am good. Thank you."
04/02/2010 02:48:30PMAgent (Milton G): "Please let me know the concern in Details."
04/02/2010 02:48:50PMheather shipp: "You're welcome. I was hoping if you can tell me how far out the 2.0 update for droid is?"
04/02/2010 02:50:02PMAgent (Milton G): "Sure. Please give me a few moments to check it for you."
04/02/2010 02:50:10PMheather shipp: "Thanks."
04/02/2010 02:50:33PMAgent (Milton G): "You are welcome. Before I assist you with this, may I have the account PIN for authentication?"
04/02/2010 02:50:51PMheather shipp: "******"
04/02/2010 02:51:27PMAgent (Milton G): "Thanks."
04/02/2010 02:51:51PMAgent (Milton G): "Thanks for being online. I appreciate your patience."
04/02/2010 02:52:06PMheather shipp: "No problem."
04/02/2010 02:53:18PMAgent (Milton G): "I have checked. It will launch on April 9, 2010."
04/02/2010 02:53:35PMheather shipp: "Thank you!"
04/02/2010 02:53:58PMAgent (Milton G): "My goal is to ensure the issues that prompted you to chat are fully resolved. Have I resolved all of your issues today?"
04/02/2010 02:54:26PMheather shipp: "Yes you have. Have a great day."
04/02/2010 02:54:28PMSession Ended