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Support Spontaneous Factory Reset?

Discussion in 'Android Devices' started by Metro1, Oct 17, 2010.

  1. Metro1

    Metro1 New Member
    Thread Starter
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    Oct 17, 2010
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    I have experienced multiple spontaneous Fascinate reboots that leave the phone in its factory state.

    Is anyone else seeing this? What could be causing this?

    It is highly annoying to reinstall everything time after time...

    MT
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  2. jamesnmandy

    jamesnmandy Well-Known Member
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    Sep 3, 2010
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    sounds like something is defective, first i have heard of that myself.....make sure the sdcard is properly seated maybe?
     
  3. dopepope

    dopepope Well-Known Member
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    Sep 23, 2010
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    take it back, something definitely sounds amiss here.
     
  4. Wolfedude88

    Wolfedude88 Well-Known Member
    313

    Jan 3, 2010
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    Male
    Jr. I.T. Support Tech @ Amazon
    Plainfield, Indiana
    Yeah I would not think that is good, you have rooted your phone and removed anything have you?
     
  5. Metro1

    Metro1 New Member
    Thread Starter
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    Oct 17, 2010
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    Verizon is sending out replacement unit. Anything other than factory reset and SD card format I need to do to totally clean phone before sending it back?
     
  6. saps

    saps Well-Known Member
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    Sep 12, 2010
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    Nope, that will make you factory fresh
     
  7. I see that you're getting another device. I'd caution you about your apps, the ones that were in the unit which reset itself several times.

    I'd install those apps one at a time and watch for trouble for a day or so before installing the next one. I'd be especially careful about any non-Market apps. Doing that can take a long time, but worth the effort and time, in my opinion.
     
  8. Inphosys

    Inphosys Well-Known Member
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    Dec 12, 2009
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    I. T. Engineer
    Hey Metro1 ...

    Has your problem been resolved with the replacement device? I just picked one up for my wife and it's spontaneously reformatted / factory reset itself three times today! We're probably going to take it back to Verizon tomorrow to swap it out if the snow plows clear the roads.

    The only things we have running are ...
    - E-Mail connected with Exchange ActiveSync to a Microsoft Exchange Server
    - Google Maps
    - Beautiful Widget

    Thanks for the help!
    Brad
     

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