Just an update. Since I still haven't figured this out, I contacted Sony Ericsson's chat-based help desk. I'll copy and paste a transcript of our second chat session below, but I didn't save the first session, so I'll summarise. This conversation began in a previous chat session with the same agent, but he disconnected while I was trying to figure out his instructions (my fault: I took too long). He had suggested that I try to use PlayNow, or to use the browser by clicking and holding on a podcast link, then "Save Link" (he didn't say what I should do to open the link once it was saved). Here we go...
Please wait while we find an agent to assist you...
You have been connected to Agent [CENSORED
].
Agent: Hi, thanks for choosing Sony Ericsson Chat Support. My name is [CENSORED
]. How may I help you?
Me: Oh, I was just chatting with you a few minutes ago, I think... trying to get help with podcasts
Me: So I've tried to download a podcast link, but I can't figure out how to open it, and PlayNow doesn't have anything but Apps and Games,
so I can't figure out how to search for podcasts
Agent: Do you have the Android market application installed?
Me: Yes
Agent: In this case, you may want to donwload a file manager application from the market to see where your files go saved on the phone. From
there, you would be able to locate your podcasts.
Me: ok, I've got Astroid installed, so I can do that.
Me: SOrry, Astro
Me: I can open the podcast I downloaded with the text editor, and it looks like a bunch of XML. I tried opening as audio, and it didn't
work
Agent: There are some audio files are flash based. If you do not have a flash player installed, there is no way to open these podcasts.
Me: This is not a flash podcast
Me: Here is the podcast I want:
NPR: Fresh Air Podcast : NPR Podcasts
Agent: The X10? does not support .XML files. Are you sure that you are downloading the podcast correctly?
Me: I believe so. I clicked and held the link, and then "Save Link"
Me: I've tried another podcast with the same results.
Agent: Are you selecting the RSS icon?
Me: There is no RSS icon... I tried the "pod" icon
Me: If i follow this link on my computer, I get what is clearly an RSS feed
Me: With Firefox, there's the bit at the top that says "Subscribe to this podcast using" then a pull-down menu with things like Live
Bookmarks
Agent: The .XML files are opened in Microsoft Excel. You would be able to get and save the podcast on your computer, but since the X10? is not a
Microsoft phone, there is no way to open .XML files.
Me: I don't have microsoft excel on my computer. Firefox is opening these files.
Me: RSS feeds are supposed to be XML format
Agent: This is because Firefox has Add-On applications that has the capability of open these type of files.
Me: XML is not microsoft Excel format.
Me: So the X10 does not support RSS feeds for podcasts, then?
Agent: The phone will support audio and video podcast but not these .XML files.
Me: OK, can you give me an example of a podcast that will work?
Me: I mean a podcast that I can subscribe to. I'm sure I can transfer podcast audio files from a computer, but I want to subscribe with my
phone.
Agent: At this moment I do not have this podcast information available. If you want, I can researching this and contact you back via email with
the correct information within 24 hours.
Me: Thank you. I would appreciate that.
Me: I will let you go now.
Your session has ended. You may now close this window.
So he's a bit confused, I think. But we'll see if he actually emails me. I'll post an update if he does!