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Turning backup off

Discussion in 'Android Devices' started by GregwGA, Jul 8, 2017.

  1. GregwGA

    GregwGA Newbie
    Thread Starter

    I keep getting a notification saying that the back up could not be completed because there is not enough memory. I thought I already had back up turned off (thru SETTINGS | BACK UP AND RESET BACKUP MY DATA). The button is greyed out/off. Of course the notification asks me if I want more memory and list the prices. If this is not how to turn it off, how do I do it, or select what is backed up and not backed up
     



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  2. Phalon4

    Phalon4 Android Enthusiast

    The button is greyed out/off. Of course the notification asks me if I want more memory and list the prices.<<<
    What price is it referring to?
     
  3. seVer

    seVer Android Expert

    Your phone doesn't backup to your phone. So you either have an online backup service (VZCloud, Google Photos, Dropbox, etc) or you are using an app that backs up to a SD card (which is now full or doesn't have enough space).

    Could you post a screenshot of the alert, or at least give us more information on what service is asking you to pay for storage?
     

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The Samsung Galaxy S7 release date was March 2016. Features and Specs include a 5.1" inch screen, 12MP camera, 4GB RAM, Exynos 8890 Octa processor, and 3000mAh battery.

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