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Support update downloading problem

Discussion in 'Android Help' started by Android Question, Apr 18, 2016.

  1. Android Question

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    I want to download mashmallow update through my mobile data but when i turn it on the speed turms to 0.0 kbps and when i surf on net the speed increases
     

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  2. girolez

    girolez Often Off Piste
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    May 29, 2011
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    Hi

    I think your chances of getting a clean download on mobile data are quite low. (maybe OK on 4G) I would wait until you have a decent wifi connection available. Even then it could take quite a while. (about 45 minutes where I live! - slooow broadband)
     

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