Update would not load !!!

[DSSSE]

So I got the update today and when i tried to install it nothing happened !!!!!! the screen went blank for a second. When i checked for updates in the settings it said my phoine was up to date. nothing changed in the software. i called verizon tech. the tech guy knew nothing about the update. he just said you have 2.1 already, no problem. I can't take it anymore.
any ideas?
dan

 

[xliderider]

You can easily load it yourself:

http://androidforums.com/htc-droid-eris/125309-new-ota-download-link-7-17-a.html