Help Uploaded pictures/videos to PC- most are sidways/upside down

[mdw]

I took a bunch of pictures and videos on Christmas with my new Samsung Galaxy Note 2. I'm a new Android user.

They look fine on the phone. I shot in landscape and portrait orientations. The camera "take a picture" button re-oriented itself to the right position every time I changed the camera's orientation, so it appeared it would be fine.

Everything looks fine on the phone.

I connected my phone to my PC to look at the pictures, and almost all of them are upside down or sideways.

Any idea how to fix them and make sure this never happens again?

 

[mdw]

Anyone know anything? This is pretty much a deal breaker for me.

 

[Veritas4420]

I had this happen to me on my S3. Master reset fixed the problem for me.

 

[zc1]

When you connect the phone to the PC and the pop-up comes up on your Windows desktop, instead of clicking "Open device to view files" you need to click "Import pictures and Videos." Now when you import the photos it will automatically rotate them. Just to be sure, you can click on the "Import Settings" link at the bottom, left-hand side of the dialog box that comes up and make sure "Rotate Pictures on import" is checked off.

 

[mdw]

Any way to force the dialogue box to open? For some reason it doesn't when I plug the phone in. I just opened windows explorer to open the photos.

 

[rajeshmv_90256]

even on my Galaxy S4 it happen when ur uploading to your pc. Is there no solution for it yet or jus the turn around as some people suggested?