Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience. You are now chatting with 'Ashlee M.'
Ashlee M.: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: does it cost money to use this device as a hot spot?
You: the bionic
Ashlee M.: That's a great question.
You: and the answer is?
Ashlee M.: Yes, to use the Bionic as a hotspot, you would need to select the data package that has the hotspot feature inclouded.
You: I have the unlimited data plan
Ashlee M.: We offer 3 data packages with the Hotspot feature. They are 4Gb, 7GB, and 12Gb.
You: so i would have to give up my unlimited data plan?
Ashlee M.: Are you an existing customer with the unlimited data package?
You: yes
Ashlee M.: Which phone do you currently have with that data package?
You: the HTC Droid Eris
Ashlee M.: Great, you would be able to keep your current data package when you upgrade to the Bionic.
Ashlee M.: To add the hotspot, you would need to call Customer Service at 1-800-922-0204.
You: I know i can keep my current pkg, but I have to pay to use it as a hot spot if I purchase the bionic? thats horrible
You: sprint is free.......
You: also why doesnt your website mentione the extra cost anywhere?
Ashlee M.: I'm sorry that you feel that way.
Ashlee M.: Is there anything else I may help you with?
You: no, have a nice day ashlee... thanks for your help!