Verizon Incredible Pre-order Warning

[jrenewill]

So, just like many of you, I went out to the Verizon site this morning and preordered the INC. However, one thing was weird to me--it didn't seem to change my plan. When I went to the store to buy my Droid, I had to switch to a Verizon plan, and I went with the unlimited calls and texts. But online, it didn't give me that option--I just added the 5,000 msgs, unlimited data and insurance. It said that my monthly bill was going from $89 to $94. Is that a trick or something?

 

[slumpey]

Everybody getting this:

Order Status: Your order is awaiting approval or phone availability. Please check back in a few days.

 

[beaudroid]

I pre ordered two Incredibles yesterday at Best Buy and they asked me to schedule a time to pick it up on the 29th. I also asked about all worries people have rumored about Best Buy Mobile and they assured me the operate as all Verizon stores do according to 30 day returns, plan changes etc.

 

[macroweb]

Everybody getting this:

Order Status: Your order is awaiting approval or phone availability. Please check back in a few days.

Yes, my order status is the same, which makes sense as they are not making the phones available for shipping until the 28th for a 29th delivery.

 

[shyguymw]

If you do not see the option for free overnight shipping you can use the promo code FREEOVERNT.

As another user said, maybe it depends on your location?

Verizon Wireless

 

[mahers]

Did you log in directly to verizonwireless.com or clicking the link from HTC Incredible? ? I used the phones. link and when I got to checkout it showed two shipping options with 2nd day as the default. Regardless, if you use that code I posted it'll flip it to free overnight.

I used the HTC Incredible link you have posted. Even in the past, though, I always got overnight for free...never saw any other option. Must be a location thing is my only guess.

 

[axel_2078]

Maybe it is based on your location, because I also had these two options and chose the overnight delivery for $8.99.

 

[slumpey]

free overnight code, FREEOVERNT

 

[Shuff]

I ordered the Incredible this morning over the phone through Verizon. Tonight I received a shipping statement email from Verizon showing that it has already shipped and will arrive by FedEx on 04/21. It came with tracking numbers and shows that it left New York and is now in Tennessee. Any chance they are shipping the preorders early, or is this some kind of mistake?

 

[AcePuppy]

I ordered the Incredible this morning over the phone through Verizon. Tonight I received a shipping statement email from Verizon showing that it has already shipped and will arrive by FedEx on 04/21. It came with tracking numbers and shows that it left New York and is now in Tennessee. Any chance they are shipping the preorders early, or is this some kind of mistake?

Usually when this happens it reaches FedEx's major hub and gets held for delivery the day its supposed to be delivered.

 

[Teibidh]

I would call back later today or tomorrow, you might have better luck. Usually I have found online orders through various companies to be in "process" during non business hours. Nothing can ship for a few days anyway so if you call back tomorrow, it still didn't ship and should be able to be changed. and if by some miracle it did ship, then your ahead of the game right.

Also try to move up the chain to a manager and see if there is anything they can do to help.

Good Luck

Actually, VZW doesn't modify orders once they've been placed. It actually says that on the confirmation screen, no changes to this order may be made once it is accepted, etc, etc.

The good news is that you will probably still get your device on the 29th assuming there isn't a shortage of them.

 

[Distant]

When ordering online make sure you enter this promo code at checkout: freeovernt

It was working as of 9:35am Eastern on 04/19/2010. When you get to checkout it selects 2nd Day by default, but it'll automatically switch to overnight after entering the code. This is a normal code advertised on Verizon's website but for some reason the pre-order doesn't pick it up by default.
Really can't wait to get off this LG Dare so I can have a smartphone rather then a cell phone that thought it wanted to be a smartphone but couldn't quite let go.

Confirmed - code does work.

 

[kyler13]

Yeah, you get it on 4/30 if you choose the free 2-day FedEx shipping option. You actually have to select overnight service to get it on 4/29. Bottom line is that they ship pre-orders on 4/28. Oh, and if you paid $9 extra for overnight, call them back and ask for a credit and tell them you forgot to input the promo code "FREEOVERNT".

 

[radworm]

I decided to pre-order last night. I choose the overnight shipping (I had two options and I assume this is because of where it is being shipped to). Thanks for the promo code on free overnight shipping.

 

[Howie]

Don't really know what you guys are seeing as I don't get any options for shipping. It says FREE OVERNIGHT SHIPPING all over the site AND when I go to checkout, it's there too. I have no other options showing for 1 day or 2 day??? Odd. Maybe it's based on where you live???

Same here.. I've never seen two options, just free overnight.

Did you log in directly to verizonwireless.com or clicking the link from HTC Incredible? ? I used the phones. link and when I got to checkout it showed two shipping options with 2nd day as the default. Regardless, if you use that code I posted it'll flip it to free overnight.

Yep, I went through that page to login and pay.

 

[varaonaid]

Same here, no other option than free overnight. That's what I thought VZW always did standard when you ordered online. But I think maybe different regions are doing different things. Since it clearly stated that all orders places by the 28th @ 4pm local time will be delivered for the 29th, I still say that some regions are simply saving a few $$$ by sending their orders out on the 27th for guaranteed 2 day delivery for the 29th. JMHO though.

 

[Shuff]

Not sure why, but FedEx tracking shows that I am scheduled to get my Incredible today. It is on a local delivery truck and is scheduled to be delivered this afternoon. I also got an email today from Verizon saying to show the phone to friends. Has anyone else gotten a shipping notice from Verizon showing their unit has been shipped?

 

[slumpey]

shuff, how did you order it, by phone or online. When did you order it exactly.

 

[Shuff]

I orderd it on the morning April 19th over the phone with Verizon. I had troubles getting the order to process when using Verizon's website, so I called them and they gave me internet pricing even though it was a phone order. I will post later this afternoon after the package arrives.

 

[abadgti]

I called 1-866-338-7390 and told the rep that I didn't know about the free overnight shipping I paid for and he said I won't be charged for it when the phone ships.

I also asked about people getting theirs early and he said he knew nothing about it and I couldn't get mine early.

 

[UT_Longhorn]

I orderd it on the morning April 19th over the phone with Verizon. I had troubles getting the order to process when using Verizon's website, so I called them and they gave me internet pricing even though it was a phone order. I will post later this afternoon after the package arrives.

Apparently it was the phone orders that the system glitched on, and some of those shipped early. Lucky you and have fun with it! Just make sure to tell us how it is definitely living up to expectations - I for one don't want to know any issues

 

[njguy0414]

According to Engadget, Verizon fixed this slip up.

Droid Incredible arrives early for a few lucky, smug pre-orderers -- Engadget

 

[rockstar323]

did you tell him you can't truly be called a "techie" cause you have a Treo device?? Just kiddin'

Seriously though, pre-orders are cool, but day of walk in will probably be fine on this phone. Have you ever heard of Verizon selling out of ANY phone before?

It's happened a few times i know of. The first Blackberry Storm sold out and it was like a 2 week wait, i think, before they came back in. So did the Touch Pro 2 and that one was sold out for like a month. It comes down to how popular Verizon thinks the phone will be and what their initial order with HTC was. Pre-orders will obviously get first dibs so the more they sale through pre-order the less they will have in the stores. The good thing is if they do have a ton of pre-orders they will go ahead and order more from HTC so if they do sell out they should be able to get them quicker, hopefully.

 

[crashdogy]

Not that I mean too much because when you call Verizon you get different stories. But the agent I just talked at 2:09pm and i talk to one last night at 8:48 said Verizon will ship 2 day on the 27 and overnight on 28. I have now been tolled this both times I call in.