We received our phones Monday, July 9. Since then both my wife and I have been plagued by a no SIM card error. The problem is pretty random and unfortunately UN-repeatable.
I went on yesterday to get a new card, didn't notice I wasn't receiving data till I got home at the end of the day (the rep had connected to Wi-Fi since the store is a"dead zone.") So I went the same night to get a third SIM card. The following day (today) I again receive the no SIM card message.
I return to the same store. Now the problem seems to be a known issue and they are waiting for Samsung to release an update. I scoff and say it became a known issue over night? They said now that our activated device pool is increasing so is the problem. They said getting a new device will do nothing to remedy the problem and that I'd have to wait out the fix.
Being that I have two s3's I had them note the account incase the problem takes forever to fix, or that it really is just us. I don't want the return period to expire or our unlimited data.
Anyone having similar problems or suggestions? I figured a problem like this would be showing up, so far nothing...
I went on yesterday to get a new card, didn't notice I wasn't receiving data till I got home at the end of the day (the rep had connected to Wi-Fi since the store is a"dead zone.") So I went the same night to get a third SIM card. The following day (today) I again receive the no SIM card message.
I return to the same store. Now the problem seems to be a known issue and they are waiting for Samsung to release an update. I scoff and say it became a known issue over night? They said now that our activated device pool is increasing so is the problem. They said getting a new device will do nothing to remedy the problem and that I'd have to wait out the fix.
Being that I have two s3's I had them note the account incase the problem takes forever to fix, or that it really is just us. I don't want the return period to expire or our unlimited data.
Anyone having similar problems or suggestions? I figured a problem like this would be showing up, so far nothing...