this is a new one:
have had the Hero for three weeks or so. after updating the visual voicemail after the initial purchase. everything was fine until i received a text a week ago informing me that X sent me a voice SMS message and i had to call 408.970.0000 to listen. there was no notification on the visual voicemail native app that anyone had called me. upon calling this number, i had four voicemails from the preceding few days that i never got. as of today, 11/15, according to the native voicemail app, i haven't received a VM since 11/4. in actuality, i've received many.
after calling sprint and explaining this to them and having "tech" support tell me to "disable wifi to get my voicemails (!?)", i went to the sprint store. several call to their support and their own tinkering resolved nothing but an overnight ship of a new Hero due tomorrow.
now, i do have handcent installed after having awake/up time issues (see other posts) with the native message app. could this be somehow related?
has anyone else experienced anything like this?
thanks in advance
have had the Hero for three weeks or so. after updating the visual voicemail after the initial purchase. everything was fine until i received a text a week ago informing me that X sent me a voice SMS message and i had to call 408.970.0000 to listen. there was no notification on the visual voicemail native app that anyone had called me. upon calling this number, i had four voicemails from the preceding few days that i never got. as of today, 11/15, according to the native voicemail app, i haven't received a VM since 11/4. in actuality, i've received many.
after calling sprint and explaining this to them and having "tech" support tell me to "disable wifi to get my voicemails (!?)", i went to the sprint store. several call to their support and their own tinkering resolved nothing but an overnight ship of a new Hero due tomorrow.
now, i do have handcent installed after having awake/up time issues (see other posts) with the native message app. could this be somehow related?
has anyone else experienced anything like this?
thanks in advance