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Support ZTE Warp cracked digitizer

Discussion in 'Android Devices' started by DrJoel86, Feb 14, 2012.

  1. DrJoel86

    DrJoel86 Lurker
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    ZTE WARP TOUCHSCREEN DIGITIZER? Any one know where to get one?
     

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  2. HeroLau

    HeroLau Well-Known Member
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    What is it use for?
     
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  3. downthemachine

    downthemachine Developer Incognito
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    Doesn't work for the phone. I used the one from my lenovo x61 tablet, works on my cheap android tablet, and the laptop, no go on the phone
     
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  4. emanuelrv

    emanuelrv Well-Known Member
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    call zte
     
  5. DrJoel86

    DrJoel86 Lurker
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    I tried calling them and the problem is that the digitizer is cracked so they want to charge $150.00 to repair it and I paid $200.00 for the phone and its only a week old. :eek:( I searched all over the web for a replacement but the ZTE Warp is basically the only phone I can't find one for..... I am very sad.
     
  6. DrJoel86

    DrJoel86 Lurker
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    I want to thank everyone for their concern. I cracked the touchscreen glass after only having the phone for a few days. ZTE wants $150.00 to repair the digitizer but thats not practical for me especially with the time involved with this process. ALL WARRANTY'S OFF IF YOU CRACK, CHIP OR SPIDER YOUR SCREEN. I found a new digitizer for pretty much any phone out except the ZTE warp and it's driving me nuts!!! Hopefully somebody has a solution for me.
     
  7. DougieFresh4U

    DougieFresh4U Member
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    Out of curiosity, if one were to get the add on $5.00 warranty that BOOST offers with the ZTE Warp when purchased, does that cover a cracked screen?
    My Warp arrived with a cracked screen and after phone calls to BOOST and ZTE, I was emailed a shipping label from ZTE and got new phone with no charge. Phone had a couple of other issues as well as the screen problem.
     
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  8. DrJoel86

    DrJoel86 Lurker
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    I bought my phone from radio shack and purchased the 30 dollar service plan which turned out to be useless even if there are factory problems with the phone. ZTE and radio shack both said all warranties are pretty much erased if anything happens physically to your screen, which is the most vulnerable part of the phone. So far my only options are to buy a new phone or a new digitizer and i cant find the part anywhere on the web. Im hoping someone can save me from spending $460.00 just to use my brand new, unfortunately dropped a couple days after purchase ZTE Warp.
     
  9. emanuelrv

    emanuelrv Well-Known Member
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    Put 5 dolar inchurance and do aclaim is more chiper and thawhy i bougth a hard cover
     
  10. awkellett

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    I repair phones for a living at a Boost Mobile retailer. We get returned defective ZTE Warps with issues like charging, vibrate, speakers, etc. If someone needs a digitizer, we can spare the parts from our worthless Warps, and charge a bit for repairing it. Just to help the community, if you guys need just the parts or want me to repair it, PM meh!
     
  11. jetx2x

    jetx2x Android Expert
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    I cracked my screen like 3 days ago and called zte... they said they'll email me a shipping label and replace the screen... without a fee...

    Sent from my N860 using Tapatalk 2 Beta-5
     
  12. aenoch

    aenoch Android Enthusiast
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    the warp is only 184.99 including shipping on amazon it it arrived in 3 days with a car charger
     
  13. jjohnbubby5

    jjohnbubby5 Android Enthusiast
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    You can't beat that!
     
  14. jetx2x

    jetx2x Android Expert
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    If what you said is true... I don't understand why they treated my case differently... when I called I was expecting the rep to tell me I was on my own but instead he immediately asked for my email and told me I would receive a shipping label... all I have to do is pay for the shipping... not the actual repair.

    Sent from my N860 using Tapatalk 2 Beta-5
     
  15. xbxhkz

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    I work for a Boost Mobile retailer and cannot find a new digitizer for a warp anywhere. ZTE said they would replace my customers screen for 107, and thats without warranty or insurance. If anyone has a warp digitizer screen please let me know.
     
  16. lmiller1978

    lmiller1978 Lurker
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    any luck finding a lcd glass digitizer for the zte warp, i have a retailer that will fix my phone for $50 if I can get the part
     
  17. cnymoeman

    cnymoeman Member
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    If you can't get insurance to cover it or warranty why wouldnt you just buy a new one? Why go through all the trouble of putting the screen on and paying well over $100 on it..
     
  18. lmiller1978

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    As of 5/1/2012 BoostMobile is allowing you to add insurance to your phone regardless of age. Its like an additional $5 a month, but can send it in to get fixed after you add the insurance.
     
  19. pastafarian

    pastafarian Pâtes avec votre foie
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    Keep in mind that adding insurance to cover previous damage is committing INSURANCE FRAUD!
     
  20. jetx2x

    jetx2x Android Expert
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    What they don't know won't hurt them... lol

    Sent from my N860 using Tapatalk 2 Beta-5
     
  21. lunatic59

    lunatic59 Moderati ergo sum
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    Yup. That's what inmate 473642131 said.
     
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  22. jetx2x

    jetx2x Android Expert
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    True... you got me there... lol

    Sent from my N860 using Tapatalk 2 Beta-5
     
  23. lunatic59

    lunatic59 Moderati ergo sum
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    Seriously don't do it. Your self respect and good Karma aren't worth risking for a hundred bucks, not to mention the penalties for fraud.
     
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  24. Kg198202

    Kg198202 Well-Known Member
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    Hi i just contacted zte via email. They emailed me back: We would request you to approve the same for repairing your phone. If you approve, there would be a call given to you in the next 24 hours asking for your billing details.
    and you could reply to the e-mail with your physical address



    I honestly dont know what thats supposed to mean, does that sound along the lines of what they told you?

    Thanks
     
  25. xBabyfaceKingx

    xBabyfaceKingx Well-Known Member
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    Any updates on this?
    I just got ahold of another Warp but the screen is cracked to hell and back. Found some on ebay but they're asking for around $50 and I really don't want to pay that much (can't afford atm). Unless of course someone that has a bricked Warp is feeling generous. lol
     

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