Captivate USB Drivers Links Here

[jazzman09]

Using windows 7 x64 and these drivers both from samsung and posted above in first post say mtp usb driver failed insatll. Anyone help?

I had to change to mass storage mode and it recongnized it, then had to mount phone from pull down menu on the android tool bar and then could see it as E:

I used the x64 drivers posted in first post. It automatically wants to connect as MTP device, have to change it to mass storage. Not sure if the July 16th Samsung drivers are for x64 windows 7, had an error when installing.

 

[smeltn]

Well I got my captivate last night. I have Windows 7 Ultimate 64 bit, and still can not get it to read it. I keep getting the USB error. I have tried installing the drivers from this site in the sticky and from the Samsung site, but no dice.

 

[jazzman09]

Well I got my captivate last night. I have Windows 7 Ultimate 64 bit, and still can not get it to read it. I keep getting the USB error. I have tried installing the drivers from this site in the sticky and from the Samsung site, but no dice.

did you try going to application in settings, usb settings and change to mass storage mode, then try connecting the phone, then it should recognize it, then on phone slide down tray and hit mount.

 

[sundaybiker]

did you try going to application in settings, usb settings and change to mass storage mode, then try connecting the phone, then it should recognize it, then on phone slide down tray and hit mount.

Had the same problem on Win 7 64 and 32, didn't do the mount tho, I'll try it tonight, thanks.

 

[jazzman09]

Had the same problem on Win 7 64 and 32, didn't do the mount tho, I'll try it tonight, thanks.

Should work

 

[Jreitnauer7]

I'm on Windows 7 64bit and I can't get Kies to work. When trying to use the Contacts or Calendar or Firmware option, I get the message "SGH-I897 The Device does not support this service".

 

[simulator]

I couldn't get it to work for my life with Windows 7 32 bit, but it worked fine with my xp computer. I hate samsung & microsoft.

 

[GalaxyS609]

These are the wrong drivers! The correct ones from Samsung are here:

Support for Samsung Captivate? (SGH-i897) SAMSUNG

That's odd... There's a sort of a zip file image beneath the File heading in the table for me... I just tried to attach them to this post & it failed, so I uploaded it to my Box acct. Enjoy.

this is the direct link from Samsungs site http://downloadcenter.samsung.com/c...3/SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip

 

[rajendra82]

Well I got my captivate last night. I have Windows 7 Ultimate 64 bit, and still can not get it to read it. I keep getting the USB error. I have tried installing the drivers from this site in the sticky and from the Samsung site, but no dice.

That's odd, because my wife's Acer laptop with Windows 7 64 bit recognized the Captivate mass storage without installing any drivers. My Windows XP 32 desktop however could not until I tried moving to different ports/powered USB hub, and installed the drivers twice.

 

[simulator]

Connected fine on my xp box. Still haven't been able to on my 7 32 bit one.

 

[sundaybiker]

It did work after clicking Mount on the phone, thanks!

 

[simulator]

Make sure you use a usb cable that makes contacts with the pins inside the phone. One cable worked, one didn't.

 

[Belaflek]

Drivers are acting squirrly. At first, when I treid to uninstall and reinstall...the software said I couldn't because the drivers were alreay installed. Nothing on the add remove or on teh device manager while showing hidden devices so I deleted some registry entries..installed, uninstalled ok adn rebooted and reinstalled then rebooted to make sure and then it froze up on attempting to install the digital Still camera driver..also the phone showed up on my drives but as two drives that were unable to be written to. Very stange as I work through this. First time on the Android OS and playing with...

 

[Belaflek]

pointless update It took about 5 min to install ssadmdfl.sys and said it installed then froze the Digital Still Camera and nothing shows up except the device installer on the taskbar. Im trying to figure if its a driver, pc or ID10T error

 

[Belaflek]

ya..Samsung mode no drives..mass storage shoes two new drives with nothing in them and unwritable..no SD card mind you but that cant be it..whats the point of 16gb internal storage then

 

[GalaxyS609]

sounds like you need to select Mount from the pulldown on the top of the phone.

 

[Belaflek]

I tried but never got it to work..I went up to windows 7 32 bit and it works fine.
I get the feeling I flubbed the driver install at the start and had some leftover file that I just couldn't find. Ill be I could have reformatted and gone to XP again and that would have solved it too.

 

[dan828]

Make sure you use a usb cable that makes contacts with the pins inside the phone. One cable worked, one didn't.

I've been messing with this all day-- I got it to work fine at home, but can't get it going at work. I just read this and think that's probably the problem, I'm using a generic micro-usb cable here at work, where at home I used the included one. Hopefully that's the problem, because all I've been getting so far today is that "the usb device is malfunctioning"

 

[chilli707]

Hi,
I was able to connect the USB through mass storage option under applications/USB. But, after connecting to computer i cannot view the directory/folder of the phone. I see new drives on my computer (F: & G) but on clicking on them it says "please insert a disk into removable disk F:"

Someone please advice, how do i view content of phone on my computer.
I have windows vista.

Thanks

 

[dan828]

I've been messing with this all day-- I got it to work fine at home, but can't get it going at work. I just read this and think that's probably the problem, I'm using a generic micro-usb cable here at work, where at home I used the included one. Hopefully that's the problem, because all I've been getting so far today is that "the usb device is malfunctioning"

so no, not the cable. It just appears that the MTB program on the phone isn't able to fully initialize, it gets to the initializing screen.... thinks for a sec, then it appears to restart. Not sure what's going on, but I've unrooted and factory reset and it still won't connect. Thing is, it was working fine before, so I'm going to assume it was something in the rooting procedure, or a screwup on my part doing so, that is causing this. Is there anyway to reflash a fresh rom back onto it?

 

[dan828]

Well, as a further on this, it's working now after I unmounted and formated both the internal and external SD cards.

 

[c0ld29]

Question... I've tried uninstalling and reinstalling the drivers literally 10 times, restarting the computer each time, I've tried doing it with the Kies program and kies selected, tried mass storage and mounted it, media player, and pc internet, and when I connect my phone to any usb hub (I'm on windows XP) it does the same thing,

it pops up saying "Found new hardware - Samsung_android" and then the found new hardware wizard pops up. If I do the "Install software automatically" it says that nothing could be found and my phone doesn't connect.
If I do "Install from a specific location" and select where the drivers were installed, it does the same thing and says it cant find the necessary hardware also.

Is there something I'm missing? Once I install the drivers from the file shouldn't the computer automatically know how to use them? Is there a step I am missing?

Edit: I also unmounted and formatted the internal SD card, not sure if that makes a difference

 

[ric3bowl]

So I tried to install the drivers on my winxp pc, but I got a popup message that installing this may destabilize my pc. Does anyone else get this message?

 

[c0ld29]

So I tried to install the drivers on my winxp pc, but I got a popup message that installing this may destabilize my pc. Does anyone else get this message?

mine says something like that about windows xp hasn't tested it for compatibility and or something.

 

[dave6]

I think I might have figured it out but have to try it. Samsung's sync software is called Samsung Kies, the phone is defaulted to try to use it to connect. I wondered what that was till I read the manual lol Its page 133 manual here Support for Samsung Captivate? (SGH-i897) SAMSUNG
According to their site it is not available in US. You can change setting to use Windows Media Player or use phone as mass storage device.

If you want Kies, you could click on Canada at Samsung Apps. to get a copy, I will try WMP.